Shift Lead

divh2Shift Lead/h2pThe shift lead role provides a training ground for restaurant management. Support the AGM GM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others./ppstrongSuccess Factors:/strong/pulliLeads by example with high standards in customer service, cleanliness and quality/liliUtilizes resources for effective training and development of team/liliBuilds a team through selecting and onboarding new hires/liliTakes absolute pride in everything you do and Taco Bells values/liliGoal-oriented leader that enjoys a fast-pace environment/liliValues customer service and positively impacting our guests experience/liliPractices high quality food and cleanliness standards/li/ulpstrongRequirements:/strong/pulliMust be 18 years of age or older/li/ulpBenefits/pulliFlexible Schedules/liliFree meals/liliCompetitive starting pay/liliRapid advancement opportunity to a management position/liliStrong charity partnerships within our local communities/li/ulpYou are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees./ppstrongRequirements:/strong/pulliStrong preference for internal promote from Hourly Champion position./liliMust be at least 18 years old./liliMust pass background check criteria and drug test./liliMust have reliable transportation./liliAble to do basic business math./liliAble to stock shelves and coolers./liliAble to oversee and manage subordinate employees and provide direction./liliAble to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin./liliAble to clean the parking lot and grounds surrounding the restaurant./liliAble to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time./li/ulpstrongResponsibilities:/strong/ppEnsuring Consistent Customer Satisfaction/pulliExecute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed./liliEnsure that all Team Members complete their Shift Excellence tasks for their assigned position(s)./liliEnsure that all employees present a neat clean appearance and wear company uniform./liliPersonally demonstrate the Customer needs are the highest priority./liliEnsure food safety, quality and accuracy of orders./liliResolve customer complaints quickly while maintaining positive customer relations./liliGreets customers with a smile, is polite and pleasant when speaking with customers./liliWorks with urgency./liliWorks with management and fellow employees./liliCooperation with peers work with fellow employees as part of a team, helps others when they need a hand./liliDemonstrates a positive and enthusiastic attitude with co-workers./li/ulpstrongAttendance:/strong/pulliUnderstands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work./liliUnderstands and uses approved time keeping system, including accurately recording all hours worked./li/ulpstrongInitiative and Energy:/strong/pulliTakes action without being told, goes beyond what is simply required and maintains a high activity level./li/ulpstrongDeveloping People:/strong/pulliProvide regular feedback to the RGM on the performance of Team Members./liliProvide ongoing constructive and complimentary feedback to Team Members./liliActively participates in the training of Team Members./liliHandle conflicts constructively and works with RGM to achieve resolution./li/ul/div