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Front Desk Agent | Part Time | $13

$13 per hour

PCH Hotels & Resorts

Job Description

Job Description

Front Desk Agent Staybridge Suites Montgomery – Downtown, an IHG Hotel

We are seeking a dedicated and detail-oriented Part-Time Front Desk Agent to provide smooth guest arrival and departure procedures while maintaining high hospitality standards.

Key Responsibilities:

  • Warmly greets guests in a professional and hospitable manner, creating a welcoming atmosphere upon arrival.
  • Skillfully assign rooms based on room location, rate, room selling strategies, guaranteed room types, IHG Reward Members, or group status, ensuring optimal guest experience.
  • Issue room keys and provide instructions to their room for smooth guest arrivals.
  • Knowledgeably respond to guest inquiries about hotel services, registration, local amenities, entertainment options, and travel directions, providing helpful recommendations.

Why Join Us?

  • Exclusive discounts: hotel stays, food & beverage, golf, & retail across our PCH properties
  • Employer-paid parking & optional $3 daily lunch
  • Collaborative, growth-focused environment with strong support for career development
  • Tuition Reimbursement up to $2,500 per calendar year
  • Employee Assistance Program with 24/7 access to licensed master’s level counselors who can assist with family and caregiving responsibilities, emotional wellbeing issues, financial and legal matters, health and wellness concerns, and more!

Vacancy posted 2 days ago
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