Inside Sales Representative

Job Description

Job Description

Who Is Tri-Lift Industries?

Tri-Lift Industries, Inc. is a third-generation family business seeking qualified individuals to be part of our growing team. As the leader in material handling equipment and solutions, we represent CLARK, BYD, and Liugong forklifts as well as aerial equipment and solutions, covering North Carolina, South Carolina and Virginia. 

Our vision and mission are to be THE trusted long-term material handlings partner in the market by delivering proven industry-leading products and services designed to enhance our customer's business. We stand by our core values that provide passion, professionalism, integrity and teamwork. We are a large company, still small enough to care.

Tri-Lift Industries provides opportunities and offers continuous paid training, flexible wages, a complete benefits package for employees and their families to include paid time off, medical, dental, life, short and long-term disability, matching 401K Plan, and company clothing. Candidate must pass a pre-employment drug test and background check. 

BENEFITS INCLUDE:

• Competitive Compensation and PTO
• Extensive Hands-On Training
• Company Vehicle Allowance and Gas Card
• Cell Phone and Laptop
• 401(k) Plan that Matches 4%
• Medical, Dental and Vision insurance
• Company Paid Short and Long-term disability
• Company Paid life insurance with Additional Purchase Options
• Company Paid Holidays

Salary 
$40,000 - $45,000 a year plus commission as outline in our commission plan

JOB SUMMARY

As an Inside Sales Representative (ISR), you will be an essential contributor to our success, and we will look to you to not only grow our revenue and reputation but to help our customers and clients increase their own profitability. It is expected you will take ownership of the company’s efforts in the market segment in an assigned geographic area. The ISR will act as a consultant to clients offering a variety of solutions, creating a better customer service experience, and overall drive all departments to a higher level of success.

To help you succeed, we provide competitive salary and benefits, excellent incentive-based rewards that reflect your performance, extensive product training, and a high-profile career path for successful performers.

ESSENTIAL DUTIES:

• 20-30 phone calls per day to a current customer base in assigned territory to follow up on previous sales, new account set up, gather account information and update CRM system with new contact information.
• 40 prospecting phone calls per day to new potential customer accounts to introduce yourself, gather account information, schedule appointments, and generate quotes.
• Daily CRM usage to build a schedule days/weeks in advance.
• Sold Quota Attainment - Achieve the assigned total lead/sold quota for target customers, competitive and non-users.
• Marketing of sales of all equipment and services offered by the company.
• Create new accounts and maintain the existing account base.
• Sales Activity Reporting - Ensure the timely/accurate recording, tracking, and reporting of all sales activities and customer/competitive information through ongoing usage of approved sales automation tools - i.e., CRM.
• Quote Management - Represent the company in a professional manner, personally develop and present proposals to customers to aid in the sale of equipment and aftermarket services.
• Sales Execution - Based on direction established by customer marketing and the Corporate Sales Manager, execute sales contacts based on campaign requirements, sales leads, and other sales execution requirements.
• Personal Development & Training - Take personal accountability to complete all assigned training, certification, and personal development requirements as required.
• Participate in all sales training and meetings.

JOB SKILLS & QUALIFICATIONS:

• Strong knowledge of the Material Handling Industry is preferred but not required.
• Use of Customer Relationship Management (CRM) tools.
• Good knowledge and use of Outlook, PowerPoint, and Excel.
• Effective communication skills for dealing with internal and external customers.
• Four (4) year college degree with a high level of business acumen and or equivalent experience required.
• Ability to build a schedule and adhere to that schedule. Documented plan in the CRM system for communication, visibility, and accountability.
• Proven ability to personally execute the solutions sales process, developing new and building account relationships to consistently achieve and exceed sales goals and business results. To completely understand and practice a consultative sales approach.

TYPICAL WORK SCHEDULE:  The typical work schedule is as follows: Monday through Friday 8 am to 5 pm or as needed.

The first 90-days of employment come with a heavy focus on learning the company processes, products, systems, and territory.

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