Carrier Compliance Coordinator

Carrier Compliance Coordinator The ensures carriers meet safety and insurance requirements while supporting daily operations. This role resolves carrier and driver issues, collaborates across teams to reduce risk, and serves as a key point of contact for both carriers and internal stakeholders. The role also focuses on delivering timely support and maintaining accurate carrier records. Schedule: Monday-Friday, 9:00am-5:30pm Compensation: $21/hr $500 Sign-on Bonus!!! Qualify, onboard, and integrate carriers into the transportation management system in accordance with established procedures. Provide phone coverage, triage incoming calls, and route inquiries to appropriate team members. Verify and maintain carrier compliance with insurance and safety requirements using DOT and FMCSA data. Respond to inbound driver calls regarding EPOD-related issues, delivering timely and effective resolutions. Communicate professionally with carriers across multiple channels, including phone, email, and chat. Maintain accurate carrier records and ensure data integrity within internal systems. Support cross-functional initiatives and contribute to special projects as assigned. All other duties as assigned by management. Required Qualifications Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.) High school diploma or equivalent; associate's degree in business or a related field is a plus. Some experience with order entry or a similar administrative role, preferably within the transportation or logistics industry is preferred. Some experience with customer service is preferred. Knowledge, Skills and Abilities – May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position. Proficient in Microsoft Office programs and other general office equipment. Organized thinker with exceptional attention to detail and accuracy. Excellent communication skills, both verbally and in writing. Ability to deliver exceptional customer service. Ability to multi-task. #J-18808-Ljbffr Ultipro