Senior IT & Cybersecurity Engineer

Senior IT & Cybersecurity Engineer


Summary


The Sr. IT & Cybersecurity Engineer is a senior technical and security-focused role responsible for ensuring the reliability, performance, and security of client IT environments. This position goes beyond traditional IT support and plays a critical role in protecting client systems, data, and networks while supporting day-to-day operations.

The Sr. IT & Cybersecurity Engineer serves as a trusted technical advisor, responding to complex support requests, leading advanced troubleshooting efforts, and implementing secure IT solutions across endpoints, servers, networks, and cloud environments. A strong emphasis is placed on cybersecurity best practices, including threat prevention, detection, remediation, and risk reduction.

This role works closely with leadership, sales, and clients to assess environments, recommend improvements, and support both pre-sales and post-sales activities. The ideal candidate has a strong IT foundation, deep hands-on cybersecurity experience , and the ability to communicate clearly with both technical and non-technical stakeholders.

This position is well-suited for someone who enjoys a fast-paced, growing environment and wants to play a key role in shaping secure, scalable IT solutions for small and mid-sized businesses.

Responsibilities:

• Serve as a senior escalation point for service desk requests , ensuring timely, professional, and effective resolution of complex IT and security-related issues.
• Provide hands-on technical support across endpoints, servers, networks, and cloud environments, with a strong focus on secure configurations and best practices .
• Provision, configure, and secure systems for new hires, including endpoint protection, access controls, and multi-factor authentication.
• Administer and secure Active Directory, Microsoft 365, DNS, DHCP, file/print services, and identity/access controls.
• Configure, manage, and maintain network security infrastructure , including firewalls, switches, VPNs, and wireless security.
• Implement and maintain cybersecurity controls such as endpoint protection, anti-malware, patch management, email security, and DNS filtering.
• Participate in cybersecurity assessments , vulnerability management, and remediation planning for clients.
• Support and advise clients on security best practices , policies, and risk mitigation strategies.
• Perform preventative maintenance with a security-first mindset to reduce risk and downtime.
• Contribute to network and server solution design with an emphasis on secure architecture and compliance alignment .

Requirements:

• College diploma or university degree in the field of Computer Science and/or at least 5 years equivalent work experience.
• Demonstrated hands-on cybersecurity experience required , including endpoint security, network security, and threat mitigation.
• Strong experience with Windows desktop and server operating systems, Microsoft 365, and Active Directory environments.
• Practical experience securing networks using firewalls, VPNs, and wireless security solutions.
• Experience using RMM, endpoint protection, and security monitoring tools.
• Strong understanding of backup, disaster recovery, and business continuity from a security and resilience perspective .
• Excellent communication skills with the ability to explain technical and security concepts to non-technical users.
• Relevant certifications strongly preferred (or willingness to obtain):
  - CompTIA Security+
  - Network+
  - Microsoft security-related certifications
  - Firewall or endpoint security vendor certifications

Flexible work from home options available.


Compensation: ***,000.00 - ***,000.00 per year