Sales and Service Technician

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Job Category Retail Position Summary As a Sales and Service Specialist, you'll help customers keep their vehicles running safely while developing the skills needed for a long-term career with Bridgestone Retail Operations. This role is designed as a pathway for future growth, helping you build valuable experience while preparing for additional opportunities across our retail network. Whether you're just getting started or bringing previous retail or automotive experience, you'll join a team that invests in your success through hands-on training, mentorship, and career development. If you're looking for a place where you can learn, contribute, and build your future, we'd love to have you on our team. Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements. ___ Responsibilities You’ll play an important role in delivering exceptional customer service while supporting the day-to-day success of the store. Deliver exceptional customer service in person and over the phone. Build trust and lasting relationships with customers. Recommend automotive products and services based on customer needs. Coordinate service appointments and communicate timelines. Support merchandising, inventory, and daily store operations. Assist with opening and closing procedures as needed. Learn all aspects of store operations and business performance. Support store leadership and serve as Manager-on-Duty when appropriate as part of your development. Minimum Qualifications High school diploma or equivalent Valid driver's license Strong customer service and communication skills Willingness to learn new systems and operational processes Preferred Qualifications Associate degree or equivalent technical/educational training Previous retail sales experience Previous automotive experience Previous leadership or supervisory experience Our Crew Knows Benefits #J-18808-Ljbffr Bridgestone Americas, Inc.