HVACR Service Technician

Service Technician

The Service Technician reports to the Service Manager, and is responsible for performing a wide range of HVACR servicing jobs for commercial customers. We specialize in restaurants and light commercial HVAC.

Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer and Pro Temp LLC. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being with service customers, other Pro Temp LLC technicians, the Service Manager, Dispatcher and the Parts Runners. Representative duties include:

• Assisting the Service Manager in the planning, organization, motivation, control and coordination of human and other resources in support of the departmental jobs, assignments, and sales.
• Leading by example an ad hoc service team in the timely, efficient, and profitable accomplishment of an assigned job or task.
• Performing special and complex service jobs without assistance, including performing periodic on-call duties, as required.
• Training Service Department and other Pro Temp LLC employees on service-related subjects, including call-back prevention, servicing tips, and equipment protocols.
• Conducting quality control inspections of Pro Temp LLC service jobs, monitoring the technical progress of newly assigned service employees, including start-up oversight.
• Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and residential service contracts.
• Developing lead referrals for Pro Temp LLC sales staff.
• Conducting non-service, lead-tech level work in support of the Indoor Air Quality and Installation Departments, as assigned.
• Assisting the Service Manager with administration, dispatching, and on-site evaluation work.
• Performing related duties as directed by the Service Manager.

Compensation: $30.00 - $65.00 per hour