Data Ops Associate
Assisted Living Magazine
Work at one of the fastest growing startups in NYC, with an exciting and dedicated team. Assists is a senior living marketplace dedicated to helping seniors find senior living options across the United States. We also offer dozens of other services to seniors, including companionship Medicare Advantage, maximizing their Medicaid benefits, biography writing, and more. We are the one-stop shop for senior citizens. Our job is to help us place senior citizens in homes. We receive a large referral fee (1-months rent, We usually make $5,000-$10,000) per placement. Our website generates a large number of leads so your entire job is working with the inbound leads we receive and placing them in homes. Founded in 2023 by the founder of a unicorn (Flexport), Assists has onboarded 4500 communities and helped thousands of families. The Role: We’re hiring a Data Ops Associate to help us build and maintain a high-quality dataset that powers our marketplace. This is a high-ownership role for a smart, charismatic operator who’s comfortable working across lots of stakeholders, following up relentlessly, and bringing order to messy information. You’ll be responsible for acquiring important facility-level information from government and local sources, making sure it’s accurate, and ensuring our data stays fresh over time. If you’re the type of person who loves tracking down answers, getting things over the finish line, and building something meaningful — you’ll love this role. What We’re Looking For: Data Collection + Outreach
- Request and collect information from government and local sources
- Own follow-ups via email and phone to ensure requests are completed
- Build relationships with offices and departments so data comes faster over time
- Keep a clean system for tracking what’s been requested, received, and pending
- Review incoming data for completeness and correctness
- Identify missing fields, inconsistencies, duplicates, and outdated records
- Work with the team to ensure updates make it live correctly and reliably
- Help spot gaps in coverage and drive improvements over time
- Create internal workflows and playbooks so we can scale
- Improve systems for organizing files, documentation, and updates
- Communicate clearly across teams and move projects forward
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