Sr. Manager, Maintenance

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior Manager, Maintenance, under the supervision of the Maintenance Director, is responsible for the facility and building equipment at Macy's Distribution Center. They perform preventive and corrective maintenance on material handling equipment, powered equipment, and building structures. Additionally, they conduct diagnostics and utilize troubleshooting skills to analyze, improve, and repair equipment. The Senior Manager, Maintenance, also repairs, maintains, installs, and updates electrical systems for equipment, buildings, and grounds.

What You Will Do

• Collaborate with operational teams to support distribution center logistics functions. Develop operational proficiency in supported business units and bridge the gap between functional requirements and the mechanical capabilities of material handling systems
• Ensure building and equipment are maintained in optimal, safe running condition at the lowest cost
• Support and develop best practices that promote continuity across Macy's Supply Chain, including the CFC network
• Promote and ensure the safety of staff and colleagues
• Train, develop, and supervise maintenance teams
• Establish and pursue visionary goals that enhance operational customer support
• Lead and cultivate internal technical support within the engineering staff
• Maintain all Material Handling Equipment (MHE) and Powered Industrial Truck (PIT) equipment within OEM safe operational specifications
• Develop cost-effective maintenance, energy consumption, and operational improvements for the facility and equipment
• Lead and promote behaviors aligned with Computerized Maintenance Management System (CMMS) practices, particularly in Preventative Maintenance
• Ensure analytical troubleshooting and root cause analysis practices are consistently followed
• Procure equipment, parts, and contracted services
• Collaborate with outside regulatory agencies and consultants as necessary
• Provide cost estimates for major repairs and capital improvements
• Prepare scope documents and solicit proposals for repair and construction services from third-party service providers
• Manage budgets to achieve financial targets
• Develop innovative, cost-effective ideas to improve existing material handling systems and optimize product flow
• Maintain regular, dependable attendance and punctuality
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• Fulfill any other responsibilities deemed essential by management

Skills You Will Need

Electrical and Mechanical Engineering: Demonstrated expertise in electrical troubleshooting and maintaining industrial equipment, with a strong background in both electrical and mechanical engineering

PLC Control Systems: Proficiency in understanding and working with Programmable Logic Controller (PLC) control systems

Team Work: Ability to work independently on maintenance tasks throughout the building and collaborate effectively on team projects

Attention to Detail: Strong focus on accuracy with meticulous attention to detail in all tasks and projects

Effective Communication: Ability to communicate effectively and share key business information with colleagues and peers

Leadership and Team Development: Proven ability to develop team members through feedback, coaching, and performance management, as well as building and developing high-performing teams

Analytical: Strong analytical skills and approach to problem-solving, with the ability to analyze complex issues and develop effective solutions

Financial Acumen: Understanding of financial principles and budget management, with the ability to manage budgets to achieve financial targets

Innovation and Continuous Improvement: Capacity to develop innovative, cost-effective ideas to improve existing material handling systems and optimize product flow, as well as drive continuous improvement initiatives

Safety Management: Commitment to promoting and ensuring the safety of staff and colleagues, with a focus on maintaining optimal, safe running conditions for building and equipment

Procurement and Vendor Management: Experience in procuring equipment, parts, and contracted services, as well as collaborating with outside regulatory agencies and consultants as necessary

Project Management: Ability to provide cost estimates for major repairs and capital improvements, prepare scope documents, and solicit proposals for repair and construction services from third-party service providers

Who You Are

• Candidates with a High School Diploma or equivalent are encouraged to apply.
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here .

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all inclusive; additionally, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Bluemercury – is an equal opportunity employer, committed to a diverse and inclusive work environment.

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