Case Manager II

Lead with heart, serve with purpose. VETS to empower homeless and at-risk veterans & families rebuild their lives. Are you a compassionate, solutions-oriented professional with a bachelor’s degree in social work, psychology, counseling or a related field? Do you thrive in a collaborative, fast-paced environment where your clinical insight and case management expertise can make a meaningful impact? VETS the nation’s largest nonprofit dedicated to ending veteran homelessness—is hiring a Case Manager II to provide comprehensive support to veterans overcoming housing instability, trauma, mental health challenges, and other barriers to long-term stability. As a Case Manager II, you will provide trauma-informed, strengths-based case management to veterans Responsibilities include: Conduct thorough client assessments and develop individualized service plans (IAPs) addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs. Coordinate and monitor services with the VA, landlords, employers, treatment providers, and community resources to help clients meet their goals. Provide regular one-on-one meetings with clients and conduct home visits (project-based and scattered-site housing). Conduct home visits at project-based units or scattered sites to ensure health and welfare of clients Facilitate life skills groups and/or therapeutic groups tailored to specialized veteran populations (e.g., female veterans, justice-involved veterans, families with children). Assist with crisis intervention, urgent client matters, and after-hours support as needed. Document all services and critical incident reports in a timely and professional fashion using MCR, and other electronic client record systems. Mission-Driven – You are passionate about serving veterans and making a difference. Experienced – You have a solid foundation in case management, ideally with at-risk populations such as those experiencing homelessness, mental health disorders, or substance use. Team-Oriented – You’re ready to support peers, collaborate across service team, and help elevate program quality. Bachelor’s degree in social work, psychology, counseling, or related field At least two years of work experience in case management or other roles in the social services arena Proficiency in Microsoft Office and electronic records systems ability to complete and pass a driver training course Experience working with homeless, veteran or justice-involved populations Comprehensive Benefits: Medical, dental, vision, 401(k) with match, generous PTO, and more. Grow Your Career: Gain valuable experience while receiving training and mentorship Join a team of passionate professionals committed to collaboration, partnership, and the pursuit of excellence in our service to veterans and their families. Make a Daily Impact: Help at-risk veterans and their families find housing, healing, and hope. #