Customer Relations Representative - State Farm Agent Team Member

Compensation & Growth Competitive pay, individual bonuses, and a health reimbursement plan. Retirement plan to help you invest in your future. In-house marketing and a steady stream of leads to support your success. Unmatched opportunities for growth, including our Agent Aspirant program designed to help team members develop into future business owners and State Farm agents.

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member for Andy Roethele - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long-lasting customer relations.

QUALIFICATIONS

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experience managing client relationships is preferred. Interest in marketing products and services based on customer needs. Excellent communication skills – written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Willing to work between both offices (Highland Village and Plano, TX). #J-18808-Ljbffr Andy Roethele Insurance & Financial Services