Marketing Assistant

Marketing Assistant - Senior Living Full-TimeJoin Us in Empowering Purposeful LivingAt the heart of everything we do is a powerful mission: Empowering individuals with choices in purposeful living. We envision a vibrant community where faith, wellness, and connection thrive together.Guided by our core values Faith, Servant Leadership, Stewardship, Integrity, Innovation, and Joy, we are committed to creating an environment where both our team and those we serve can flourish. If you're passionate about making a meaningful impact and being part of something bigger, we invite you to explore a career with us.POSITION SUMMARYThe Marketing Assistant supports the Marketing Department by providing administrative and operational coordination, overseeing the execution of move-in and move-out processes, and maintaining accurate prospect and resident documentation. The incumbent performs administrative and clerical duties, schedules and arranges appointments, prepares professional correspondence, assists with data assimilation and reporting, maintains files and inventory tracking, and ensures seamless coordination between residents, families, and internal departments. This position does not carry direct sales responsibility but supports census growth through strong administrative execution, exceptional customer service, and professional communication.ESSENTIAL JOB FUNCTIONSSupports the Mission, Vision, and Values of LifeSpirePerforms administrative and related work: prepares letters, reports, records, and utilizes strong organizational skills to support the DepartmentGreets and screens visitors and provides accurate information when Marketing Counselors are unavailable; answers telephones, takes messages, and responds to inquiries in accordance with general instructions while maintaining confidentialityMaintains department calendar and schedules appointments, tours, meetings, and transition timelinesScreens incoming correspondence and routes calls and mail appropriatelyOrders and maintains office supplies and marketing materialsCompiles sales information and prepares weekly sales and inventory reportsMaintains computer database of prospective residents including waiting lists, inventory list, master log of future residences, and timely database entry and updates within the lead management systemCoordinates and maintains Lead Distribution systems as directedAssists the department in implementing special events and cultivation meetingsManages mail processes including invitations, brochures, and general correspondenceResponsible for making and balancing deposits and managing financial documentation and reportingInputs data and inquiries into lead management system on a timely and accurate basisAssists Marketing Counselors with maintaining files on all new residents (sales, cancellations, transfers, etc.)Responsible for facilitating completion and tracking of move-in documentationCoordinates move-ins with residents, families, and internal departments to ensure residence readinessCoordinates renovation selections, scheduling, and communication with appropriate departments to ensure timeliness and accuracyServes as Move-Out Coordinator for residents transitioning from and within the communityTracks notice dates, move-out dates, cancellations, and inventory availabilityCoordinates with accounting regarding final statements, deposits, and refundsWorks alongside other departments to initiate timely unit turnover and readinessUpdates inventory tracking reports and communicates availability to the Marketing teamMaintains professionalism and accuracy in all written and verbal correspondenceMay assist with community presentations or small group events requiring professional public speakingWORKING HOURS:General working hours may include occasional nights, weekends, holidays, and the ability to be on-site during inclement weather events or scheduled marketing events.GENERAL QUALIFICATIONS2–4 years of experience in marketing support, operations coordination, executive administration, or senior living preferredExceptional written and verbal communication skills with ability to speak professionally to small groupsStrong ability to organize, prioritize, and manage multiple deadlinesDemonstrated accuracy in documentation and reportingStrong customer service orientation and professional presenceProficiency in CRM/lead management systems and Microsoft OfficeAbility to safely operate a motor vehicle if requiredBENEFITSMedical, Vision, DentalPTOEmployer Retirement Contribution 4.5%HSA MatchTuition ReimbursementSupportive Environment and LeadershipAmazing residents and collaborative teams!Access to early earned wagesWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.