PM Janitorial Supervisor

PM Janitorial Supervisor

Join us in creating an exceptional experience and be a part of a cutting-edge environment providing world class service on a campus for technology, operations and functional teams. The campus will be a compelling destination and home to the next generation workplace.

Hourly Wage

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $31.42 - $38.51.

Work Hours

The work hours for this position are Mon - Fri + Weekends, 12:30 pm - 10:30 pm

Key Purpose

The PM Janitorial Supervisor supports, coaches, guides and develops a highly diverse team within a campus location while taking pride in leading and providing a fun wonderful work experience for all.

Success Criteria

• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Maintain clean work area
• Follow all company procedures, policies, and rules
• Take direction and respond to supervision
• Communicate with the lead, supervisor, co-workers, managers, and customers professionally
• Fill in during staff shortage
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems and the environment
• Instilling trust

Key Areas of Collaboration and Influence

• A solid commitment to the guest experience
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take directions from the Facility Manager, Key Account Manager, or District Manager
• Coordinate activities with other internal departments. Participate in management team meetings

Key Accountabilities

• Supervisor is responsible for ensuring all setups are completed daily and for reporting all walkthrough findings in Fieldflex.
• Coordinates activities by scheduling work assignments, setting priorities, developing, and documenting floor, and carpet cleaning schedules and directing the work of subordinate employees for each area of responsibility.
• Evaluates and verifies employee performance through the review of completed work assignments and work techniques.
• Identifies staff development and training needs and ensures that training results are obtained and documented.
• Promotes a positive work environment by ensuring proper labor relations and conditions of employment are maintained.
• Maintains at a ready to audit state all safety, equipment and training records, prepares reports, and composes correspondence relative to the work.
• Makes nightly rounds to check for crew coverage of designated work areas, assigns needed coverage, gives special cleaning instructions and/or assignments, and ascertains compliance with directives.
• Meet with Manager and internal customer completing documented audits as required
• Maintains a part time qualified work force to support employee time off.
• Completes nightly handover documentation for manager regarding action needed.
• Documents and tracks employee work time, overtime, absenteeism and scheduled time off.
• Responsible for employee payroll
• Documents nightly audits of employees work areas, providing feedback on performance.
• Completes employee evaluations timely, documents and communicates performance issues immediately to Manager.
• Completes weekly employee Safety training documenting results.
• Work under general supervision and use independent judgment to apply the guidelines to specific situations.
• Performs related work as assigned.

Ideal Candidate Experience

• 5+ years related experience as a supervisor.
• Must have knowledge and experience working with a PC and basic software.
• Floor technician experience a plus.
• Familiar with industry standards as related to cleaning of buildings, striping and waxing floors, carpet detailing, window cleaning, tools and operation of equipment
• Experience managing multiple sites must.
• Ability to train and supervise a large group of employees (20+ employees)
• Knowledge of occupational hazards and safety rules and regulations.
• Ability to execute work schedules making the most efficient use of personnel
• Ability to work in a demanding, fast paced, high volume environment.
• Must be able to flex work schedule to meet business needs
• Experience supervising union employees a must
• Must be a team player and committed to working in a quality environment.
• Demonstrates exceptional customer service skills.
• Bilingual in Spanish is a plus

Physical Demands & Work Environment

• To perform the necessary functions and tasks of the job you are required to: Stand 33%, Walk >66%, Sit <10%
• Use of hands to finger, handle, rub, grip, and feel <66%
• Reach above shoulders <33%
• Push/pull and grasp with hands and arms 33-50%
• Climb or balance <33% Stoop, Kneel, Crouch, or Crawl <33%
• Perform repetitive tasks
• Must be able to stand for extended periods of time
• Frequently lift 0-10 pounds
• Must be able to work under pressure and time deadlines during peak periods

• Frequently lift up to 25 lbs.
• Occasionally lift up to 50 lbs.

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.