Retail Sales Professional

Job Description

Job Description

Love people? Turn that into meaningful earning potential.

Start at $25/hour or commission while you learn. Build at $22/hour or commission/bonus. Graduate into an uncapped commission + bonus plan as a Trusted Advisor.

High performers can advance into Premier, President, and leadership opportunities.

You do not need furniture sales experience to build a great career here. At Ashley / Factory Direct Enterprises, we are looking for ambitious, relationship-driven people who want more than another hourly retail job. We provide the brand, professional training, coaching, modern selling tools, and opportunities. You bring the energy, curiosity, accountability, and drive to make it yours.

Learn it. Build it. Earn it.

HOW YOU'LL EARN + GROW

We believe you should learn about the business before your income depends on commission.

LEARN — Weeks 1–8

• Pay: $25/hour or Commission
• Paid professional training focused on product knowledge, selling skills, technology, guest experience, financing, protection, coaching, activity standards, and certification.

BUILD — Weeks 9–16

• Pay: $22/hour or Commission/Bonus
• Put training into action, develop a guest pipeline, create appointments, strengthen selling skills, and earn HFA bonuses tied to performance.

EARN — Week 17+

• Pay: Graduate to Trusted Advisor: uncapped commission + bonus
• Graduate into the full plan. At baseline KPI performance, earnings are approximately $28/hour equivalent. Top performers can earn $170,000+ annually, with additional Premier, President, recognition, and leadership opportunities.

We pay you to learn. We support you while you build. Then we give you the opportunity to earn.

WHAT YOU'LL DO

Our strongest sales professionals create opportunities, build relationships, and take ownership of their results.

• Build genuine guest relationships and understand style, needs, priorities, timing, and budget.
• Recommend furniture, mattresses, protection, financing, and complete-room solutions that fit the guest's needs.
• Guide guests confidently from discovery through purchase and follow up appropriately after the sale.
• Create opportunities through prospecting, calls, texts, prior-guest outreach, open quotes, referrals, and appointment setting.
• Maintain an accurate guest pipeline, follow-up plan, and selling activity within company systems.
• Work toward individual written-sales, quality, activity, and performance goals.
• Participate in ongoing training, coaching, role-play, certification, and skill development.
• Use technology and communication tools to create repeat and referral business while contributing to a professional, accountable, positive, guest-focused store culture.

WHO THRIVES HERE

We can teach furniture. We're looking for professional potential:

• Love connecting with people; competitive, goal-oriented, and motivated by performance.
• Ask thoughtful questions, listen well, and build relationships naturally.
• Coachable, curious, reliable, and committed to continuous improvement.
• Take ownership of activity, follow-up, results, and development.
• Comfortable learning technology, prospecting, and creating opportunities beyond store traffic.

Strong candidates often come from retail, hospitality, restaurants, automotive, wireless, fitness, beauty, banking, luxury retail, customer service, membership sales, and other relationship-driven environments.

YOUR CAREER PATH

Retail Sales Professional → Trusted Advisor → Premier → President → Leadership Opportunities

Top performers may become eligible for quarterly bonus opportunities, Premier and President recognition, special events, travel opportunities, mentoring, and leadership development under applicable program rules.

TIME OFF, BENEFITS + RECOGNITION

We believe great performance should be supported by meaningful benefits, time to recharge, and recognition for results. Eligible team members may receive:

• Paid vacation; paid personal and sick time; and a paid birthday benefit.
• Holiday Recovery Days - work an eligible recognized company holiday and earn a paid recovery day to use later, subject to program rules, approval requirements, and business needs.
• Paid volunteer opportunity through the Give-a-Day program.
• Medical, dental, and vision benefits; team member purchase programs.
• Recognition and rewards for strong performance, plus structured coaching, development, and career advancement opportunities.

WHY ASHLEY / FACTORY DIRECT ENTERPRISES

Build your career with one of the most recognized names in home furnishings, backed by paid professional sales training and a protected new-hire ramp, structured coaching and certification, modern prospecting and guest communication tools, uncapped earning opportunity after graduation, Premier and President recognition, leadership opportunities, and a culture focused on accountability, growth, guest experience, and team-member success.

Our Mission: We are committed to amazing our team members, guests, and the communities we serve through every personal interaction, and by doing so, we honor God.

All employees may further our Mission and Vision by demonstrating these Core Values, regardless of their religious beliefs. Factory Direct Enterprises LLC. d/b/a Ashley Northeast does not discriminate based on an individual's religious faith or lack thereof.

SCHEDULE + ROLE REQUIREMENTS

This is a full-time retail sales role. Flexibility to work evenings, weekends, and eligible holidays is required based on business needs. Consistent attendance, participation in training and coaching, use of company technology, prospecting activity, and progress toward sales and performance expectations are essential to success.

Our Hiring Process

We've designed our process to get you from application to offer in 1-2 weeks — no lengthy waiting periods, no unnecessary stages.

Step 1 — AI Interview (within 48 hours of applying). Complete a short AI-powered interview, at a time that suits you. No scheduling required — you choose when you do it, and it can be completed within 48 hours of applying.

Step 2 — Recruiter Call. A member of the team will reach out to walk you through the role and the business in more detail, answer your questions, and make sure this is the right fit on both sides, then schedule your face to face interview.

Step 3 — Hiring Manager Interviews. You'll meet the team. A face to face interview in the store designed to give both parties a thorough and genuine sense of fit.

Step 4 — Offer. If it's a match, we move fast. Expect a clear, timely offer without the drawn-out back-and-forth.

FAST HIRING + TRAINING PROCESS

We know great candidates should not wait weeks to begin their next opportunity. Our streamlined hiring process is designed to move qualified candidates quickly from application to training start. Many successful candidates can begin paid training within approximately 14 days of applying.

Start learning. Start earning. Start building your career.

Love people. Learn the business. Build your skills. Grow your income.

Apply today for our Retail Sales Professional - Home Furnishings opportunity with Ashley.

Factory Direct Enterprises, LLC d/b/a Ashley is an equal opportunity employer. Employment decisions are made in accordance with applicable federal, state, and local law.

Compensation, bonus, recognition, time-off, and benefit programs are subject to applicable plan documents, eligibility requirements, and company policies. Location-specific postings will include required compensation and pay-transparency disclosures.