P/T Customer Service Agent - $32.65
$32.65 per hourEuropcar
- # P/T Customer Service Agent - $32.65Postulerlocations: Los Angelestime type: Temps partielposted on: Offre publiée aujourd'huijob requisition id: JR114016## **Job Description*****Every vehicle is ready. Every customer is welcome. Every time.*****At Fox Rent A Car, our Ready Line and Return Agents are a vital part of the front-line team. Your energy and commitment create seamless experiences that keep customers coming back.******Your Primary Focus Is To********As a Return Agent:***** **Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor*** **Conduct thorough inspections of returning vehicles — check for damage, record mileage, and verify fuel levels*** **Secure the vehicle keys and ensure all personal belongings and luggage are safely removed*** **Complete and submit the required paperwork to notify management of any mechanical damage or issues*** **Review the final rental contract with the customer, clearly explaining all charges*** **Perform other duties as assigned to support business needs and objectives******As a Ready Line Agent:***** **Maintain a clean, organized, and presentable ready line area*** **Ensure all vehicles are meticulously cleaned, prepped, and ready for customer pick-up*** **Inspect vehicles for quality standards and promptly pull any that need servicing*** **Facilitate vehicle exchanges, swaps, or upgrades based on customer requests*** **Confirm that an adequately completed checkout slip accompanies each vehicle*** **Assist customers in locating their rental cars and help with luggage when necessary*** **Support the efficient flow of vehicles by moving and parking cars within the facility as needed*** **Perform other duties as assigned to support business needs and objectives******Education & Experience***** **Valid Driver's License*** **High School Diploma or equivalent******We're Looking For***** **Top-notch people skills*** **Ability to troubleshoot with a smile*** **Patience and understanding throughout the rental experience*****We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.*****Europcar Mobility Group**Europcar Mobility Group est un acteur mondial de la mobilité, avec 75 ans d’expertise des services de mobilité et une position de leader en Europe. “We help to change the way you move” est notre raison d’être et ce qui nous rassemble.Plus que jamais, nous nous engageons à fournir des solutions simples, transparentes et innovantes qui rendent la mobilité simple, plus agréable et de plus en plus respectueuse de l'environnement. Pour ce faire, nous proposons aux particuliers et aux entreprises une large gamme de services de location de voitures et d'utilitaires, que ce soit pour quelques heures, quelques jours, une semaine, un mois ou plus, à la demande ou sur abonnement, grâce à une flotte de plus de 250 000 véhicules, dotée des motorisations les plus récentes et une part croissante de véhicules électriques.Nos marques répondent à des besoins, des cas d'utilisation et des attentes différenciés : Europcar - un des leaders mondiaux de la location de voitures et de véhicules utilitaires, Goldcar - leader de la location de voitures « low cost » en Europe, FoxRent-A-Car, l'un des principaux acteurs du marché de la location de voitures aux États-Unis, avec un positionnement "value for money", et Ubeeqo - l'un des leaders européens du car sharing (BtoB, BtoC). La satisfaction client est au cœur de l’ambition du Groupe et de celle de ses plus de 8000 collaborateurs partout où il opère, à travers un vaste réseau dans plus de 130 pays (comprenant 16 filiales, complétées par des franchisés et des partenaires).
- J-18808-Ljbffr Europcar
Vacancy posted 6 days ago
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