Senior Infrastructure Engineer

Position Summary:

As a senior individual contributor within the Infrastructure Team, the Senior Infrastructure Engineer is responsible for the design, evolution, and operational integrity of critical on ‑ premises and cloud infrastructure platforms that support the safe, reliable operation of the Medical Center. This role emphasizes platform ownership, architectural direction, and accountability for outcomes rather than routine task execution. The Senior Infrastructure Engineer designs and engineer’s durable, scalable, and secure infrastructure solutions, ensuring they align with organizational strategy, regulatory requirements, and clinical reliability expectations. The role is accountable for the long-term health, resilience, and operational maturity of owned platforms, including proactive risk identification, architectural improvement, and reduction of repeat operational issues. In addition to deep technical expertise, this role requires a learning‑oriented and curious mindset, continuously evaluating emerging technologies, patterns, and risks and applying lessons learned to improve infrastructure design and service delivery. The Senior Infrastructure Engineer collaborates closely with Infrastructure leadership, Enterprise Architecture, security, and partner organizations, and support shared infrastructure environments in coordination with McFarland Clinic and Health Ventures of Central Iowa.

Unit Specific Position Responsibilities

This role emphasizes platform ownership, architectural direction, and operational maturity over routine task execution. Senior roles are accountable for outcomes, including the reliability, scalability, and operational maturity of the platforms and services they own.

Senior Infrastructure Engineers are expected to demonstrate a curious, learning‑oriented mindset by continuously evaluating emerging technologies, patterns, and risks, and applying lessons learned to improve platform design and operational outcomes.

Functional Technology Scope:

This role serves as a senior individual contributor with primary technical ownership and architectural accountability for foundational infrastructure platforms that support clinical and business operations. The scope of responsibility includes, but is not limited to:

• • Core Infrastructure Platforms

• Compute, storage, backup, replication, and foundational infrastructure services that support enterprise systems and applications.

• Identity and Access Foundations

• Enterprise identity, authentication, authorization, and integration services that enable secure access to systems and applications.

• Hybrid and Cloud‑Connected Platforms

• Infrastructure capabilities that span on‑premises and externally hosted environments, including workload integration, connectivity, and platform foundations.

• Infrastructure Automation and Standards

• Platform‑level automation, configuration standards, and reusable patterns that improve reliability, consistency, and operational maturity.

Infrastructure Strategy, Architecture & Direction

• Develops where the infrastructure must go to remain resilient, secure, and scalable.

• Owns the long ‑ term architectural direction of on ‑ premises and cloud infrastructure platforms.

• Designs and plans hybrid infrastructure solutions that align with organizational strategy, operational needs, and industry best practices.

• Evaluates and leads the migration of appropriate on prem workloads to cloud service providers where value, resiliency, or efficiency is improved.

• Evaluates vendor platforms and partner solutions from an architectural and operational perspective, ensuring vendor capabilities align with organizational standards, long ‑ term strategy, and reliability expectations.

• Maintains solution level understanding of Microsoft 365, Azure, and related cloud services to guide architectural decisions

Platform Design, Engineering & Implementation

Translates strategy into reliable, repeatable, and supportable infrastructure solutions.

• Designs, implements, and supports server operating systems, enterprise storage, virtualization platforms, and core network services such as DNS, DHCP, and Group Policy.

• Engineers highly available, resilient, and self-healing infrastructure solutions across on prem and cloud environments.

• Serves as an escalation point for complex infrastructure issues, ensuring solutions are documented, repeatable, and supportable by the broader team.

Identity, Access & Integration Services

Owns identity platforms and integrations that securely enable access across systems.

• Designs, implements, and administers cloud identity solutions supporting workforce and application access.

• Manages Azure Active Directory and Azure AD Connect to ensure consistent, secure hybrid identity operations.

• Designs and maintains SSO integrations between MGMC’s cloud identity platform and SaaS applications.

• Partners with security and application teams to ensure identity solutions align with access, compliance, and audit requirements.

Automation, Standardization & Operational Excellence

Builds systems that reduce manual effort, error, and operational risk.

• Leads automation of infrastructure provisioning, configuration, and maintenance using industry best practices and approved tools.

• Establishes standards and reusable patterns for infrastructure builds, deployments, and lifecycle management.

• Shares automation knowledge and patterns with team members to drive adoption, consistency, and operational maturity

  Collaboration, Enablement & Continuous Improvement

Elevates team capability and improves how infrastructure services are delivered.

• Drives collaboration with Infrastructure leadership, Enterprise Architecture, and cross functional IT teams to align solutions with organizational goals.

• Produces and maintains documentation that enables consistent support, onboarding, and operational handoff, with a focus on durability through runbooks, standards, and diagrams.

• Actively enables other team members through knowledge sharing, coaching, and the promotion of established standards and patterns.

• Leads continuous improvement efforts by identifying gaps, inefficiencies, and opportunities for modernization across infrastructure services.

Required Qualifications (Including any licensure, certification, education):

• Bachelor’s degree in MIS, Computer Science, or related field; Or, Expert Level Certification in one of the core system areas: ex. Microsoft MCSE, VMWare VCDX, SANS Security CISSP. Or minimum of six years of demonstrated relevant experience.

• Achieve Epic certification, in no more than three attempts, and within 6 weeks of completing all courses required for each training track identified on orientation competency checklist.

• Maintain Epic certification(s) through quarterly “New Version Trainings” and Continuing Education Exams (CEE) every 5 years to meet Epic and “Honor Roll requirements”

Required Knowledge, Skills & Experience:

• A minimum of six years of demonstrated expert level skills and knowledge in one or more of the following core system areas: Microsoft server operating systems, LAN/WAN infrastructure, virtual servers & storage management, software application systems, system security, or system interfaces.

• Demonstrated experience with automation of tasks and deployments using Powershell, Ansible, Kubernetes, Docker or similar.

• Demonstrated ability to design and manage highly available and self-healing infrastructure.

• Ability to interact with staff, physicians, visitors, consultants, and vendors in a helpful and positive manner.

• Ability to handle multiple requests/needs simultaneously; ability to remain calm when experiencing critical system issues.

• Ability to exercise good judgment and discretion, especially when handling confidential information.

• Excellent customer service and project management skills.

• Ability to plan, organize, implement, and document complex systems and to configure systems to be consistent with medical center policies and procedures.

• Ability to quickly and completely solve complex, inter-related problems using hardware/software research and analysis tools.