Assistant Key Account Manager - Raleigh NC

Join the largest privately held promotional products company in the US.

• Enjoy a competitive compensation package.
• Full benefits package that includes Education Reimbursement and 401k (with match).
• Click side bar links for more information about who we are and what we do

Job Summary:

To assist assigned Key Account Manager in providing service to an assigned number of our high-volume clients and/or sales partners.

Essential Functions :

Responsibilities also include but are not limited to:

• Create and maintain solid business partner relationships with assigned Enterprise Relationship Manager’s (ERM), PSG Director of Corporate Sales and our clients.
• Assist managers of the account base being supported by coordinating activities with creative and other support personnel as required.
• Provide assistance to assigned managers with creating pricing spreadsheets for programs along with purchasing and selling prices for inventory setup, and completing projects in a timely manner to meet production schedule.
• Provide aggressive competitive pricing through research and negotiation, when volume goes beyond special pricing with Preferred Suppliers.
• Conduct sales research, write up and/or enter orders in Geiger’s online order entry system.
• Follow through on all orders to include shipping, claims, and all issues pertaining to the assigned account base from start to finish.
• Obtain quotes, order PSA and spec samples from preferred suppliers.
• Coordinate custom orders through Total Care. Educate sales partners and customers on all matters regarding products and services.
• Gather data and prepare customized usage and inventory reports based on client needs.
• Provide support to Corporate Program specialist functions within the department to assist in attaining schedules.
• Seek appropriate approvals for special commission splits and low margin agreements.
• Conduct research and resolve problems presented by personnel from other functions.
• Identify opportunities to transfer sales or potential sales to a more appropriate business unit, which should be reported to the Enterprise Relationship Manager.
• Develop knowledge of billing and receivable functions to ensure accurate order processing.
• Assist with CAG requests, name options creations, and other administrative technical duties as assigned by the manager.
• Provide direction to specialist functions within the department to assist in attaining goals.
• Control and monitor sample costs to stay within business development funds.
• Stay current with industry trends and provide timely solutions to customers’ needs.
• May travel to the field with sales partners to visit their customers and trade shows for product knowledge.
• Maintain regular communication with the Enterprise Relationship Manager.
• Assist in sales and marketing aspects of potential Global accounts.
• Perform other related duties as assigned.

Education:

• Equivalent to a 2-year college degree with proficiency in math, writing, public speaking, and computer use.

Experience:

• Minimum of two years of progressively responsible customer service or sales experience, including handling large accounts.

Geiger is an Equal Opportunity/Affirmative Action Employer: We are committed to creating an inclusive environment for all our associates.