Operations Supervisor

Job Title

DUTIES & RESPONSIBILITIES

• Plan, coordinate, assign, and oversee daily crew activities and field operations to ensure work is completed safely, efficiently, and in accordance with company policies, OSHA regulations, and operational priorities.
• Lead, train, mentor, and develop employees while promoting adherence to industry standards, best practices, and continuous professional growth.
• Collaborate with management, supervisors, and staff to resolve operational issues, support project execution, and maintain effective communication across teams.
• Operate, inspect, maintain, troubleshoot, and assist in the repair of water treatment, distribution, and related equipment, identifying and reporting deficiencies as needed.
• Install, repair, replace, and maintain water meters; complete work orders; and manage shop inventory and operational supplies.
• Oversee facility, grounds, and distribution system site maintenance to ensure safe, reliable, and well-maintained operations.
• Load, unload, transport, store, and safely handle operational materials, including treatment chemicals and equipment.
• Operate hand tools, power tools, testing instruments, and other equipment safely and effectively; ensure testing and monitoring equipment is properly maintained and calibrated.
• Monitor and adjust chemical feed systems and other operational processes to maintain water quality standards and regulatory compliance.
• Maintain accurate operational records, including process logs, testing results, maintenance activities, inspections, and abnormal operating conditions.
• Support water treatment and distribution operations through routine and advanced operational duties while ensuring reliability of service and regulatory compliance.
• Promote and enforce all company safety policies, procedures, and applicable regulatory requirements.
• Respond to system emergencies, equipment failures, and service disruptions, including performing repairs outside normal working hours when required.
• Participate in a 24-hour on-call rotation and work overtime, weekends, holidays, standby assignments, and emergency response activities as operational needs dictate.

SUPERVISORY RESPONSIBILITIES

The team member in this role will:

• Serve as a People Leader with supervisory responsibilities.
• Develop, mentor, and coach team members as they work to achieve performance goals by utilizing leadership routines such as weekly check-ins, monthly team meetings, quarterly skills coaching and annual reviews.
• Identify effective goals and objectives for the team and implement a plan to execute them.

LEVELING

Oversees day-to-day activities, supports task execution within the team, applies established procedures, provides guidance to staff, and ensures work is completed efficiently and accurately.

REQUIRED SKILLS & ABILITIES

• Ability to communicate effectively both verbally and in writing.
• Ability to exercise sound judgement, problem-solving skills, and independent decision-making.
• Thorough knowledge of safety practices, procedures, and regulatory requirements associated with water treatment facilities, distribution systems, mechanical equipment, chemical handling, and construction-related activities.
• Knowledge of the operation, maintenance, troubleshooting, and repair of water treatment and distribution equipment, including pumps, motors, valves, filters, meters, generators, and compressors.
• Ability to inspect, select, operate, and maintain the tools and equipment necessary to perform installation, maintenance, and repair work.
• Skilled in the safe operation of hand tools, power tools, excavating equipment, utility vehicles, and other equipment commonly used in utility operations.
• Working knowledge of electrical, instrumentation, and control systems, including the operation, diagnostics, maintenance, troubleshooting, and repair of associated equipment and components.

EDUCATION & WORK EXPERIENCE

• Requires a bachelor's degree in closely related field -and- At least 5 years of relative experience, to include at least 2 years of relevant progressively responsible experience, operating, maintaining, repairing, and rebuilding mechanical equipment and infrastructure, including pumps, motors, valves, tanks, piping systems, and related components.
• – OR – Requires a High School Diploma or equivalent -and- At least 9 years of relative experience, to include at least 2 years of relevant progressively responsible experience, operating, maintaining, repairing, and rebuilding mechanical equipment and infrastructure, including pumps, motors, valves, tanks, piping systems, and related components.

• Must possess and maintain a valid Arizona driver's license
• Must possess an ADEQ Grade 2 Water Distribution Certification -or- an ADEQ Grade 2 Water Treatment Certification -or- must obtain either of these certifications within six (6) months of hire

PHYSICAL REQUIREMENTS

• Lift, push, and pull up to 50 pounds independently and to team lift heavier loads safely following established safety procedures.
• Walk, stand, bend, squat, kneel, and/or crouch for extended periods of time, at times in confined spaces and/or awkward positions.
• Climb ladders, stairs, etc. and appropriately maintain balance.
• Navigate uneven, rough, or sloped terrain in outdoor environments and conditions, including construction sites, fields, roadside areas, dust/dirt, insects, heat, cold, rain, and snow.
• Visual acuity to read standard text on screens and documents, observe surroundings, recognize hazards, and perform tasks safely.
• Hear sufficiently to allow for general and phone communication and to respond to traffic and other job site hazards.
• Operate a vehicle safely in accordance with safe driving principles and frequently get in and out of a vehicle throughout the workday.
• Properly utilize all required Personal Protective Equipment (PPE), including but not limited to safety glasses, gloves, hard hats, hearing protection, and protective clothing, and perform duties for extended periods while wearing appropriate PPE.
• Problem solve, prioritize tasks, and interpret and understand written documents.
• Operate a computer and other office productivity machinery as necessary.

WORK CONTEXT

• This is a full-time exempt salaried position.
• The role requires participation in a 24-hour on-call rotation and the ability to work overtime, weekends, holidays, and emergency response assignments as needed.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.