Receptionist

ReceptionistThe Receptionist is responsible to receive customers with a friendly greeting and warm smile. The Receptionist's role is to provide a pleasant and welcoming first impression for our valued clientele. Acting as the front line point-of-contact for the overall dealership, the Receptionist sets the tone by being an outstanding listener and information source. He/She will know all points-of-contact and of every department within the dealership in order to promptly address the customer's inquiry. In addition to receiving and managing inquiries, the Receptionist performs telephone switchboard and call routing tasks and administrative duties.The ideal Dealership Receptionist candidate has a working knowledge of the automotive industry, strong administrative and organizational skills, previous telephones switchboard experience and exceptional interpersonal skills.Benefits include medical, dental, vision, term life, company-paid term life, STD/LTD, accident indemnity rider, PTO/sick days, 401(k) with an employer match, employee assistant program, FMLA/maternity/paternity leave, and bereavement leave.Essential functions may include the following tasks, knowledge, skills and other characteristics:Manages inbound switch board telephonic inquiries and routes calls accordinglyMeets and greets all clientele in a warm, sincere, and helpful manner (Take out service)Routes customers to the appropriate department or point-of-contact within the dealershipCoordinates questions and issues with appropriate department personnelAssists with problem resolution as requiredProvides administrative back-up to various dealership departments as neededHandles multiple tasks concurrently with frequent interruptionsAdhere to all company policies, procedures and safety standardsPerform other duties as assignedPhysical demands include sitting, standing, walking, lifting, carrying, pushing, pulling, stooping, kneeling, crouching, reaching, handling, fingering, feeling, talking, hearing, near vision, visual accommodation, color vision, and field of vision.Environmental conditions include exposure to moving mechanical parts, non-climate controlled conditions, wet and/or humid conditions, high, exposed places, noise, and vibration.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.