Smart Home Consultant

Company Description ADT is a leading provider of smart home security, focused on helping people protect and connect what matters most at home and beyond. Known as a trusted name in the industry, ADT delivers technology and services designed for reliability, rapid response, and peace of mind. The company emphasizes safety when every second counts, combining monitoring, smart devices, and professional support. Team members contribute to solutions that help customers feel secure and more connected in their everyday lives. Role Description The Smart Home Consultant is a full‑time, on‑site role based in San Francisco, CA. This role is responsible for meeting with customers, assessing their home security and automation needs, and recommending tailored smart home solutions using ADT products and services. You Will: Deliver in‑home consultations and assessments Recommend smart home and security solutions based on customer goals Install and activate security hardware, cameras, IoT devices, and smart home products Integrate new products with the customer’s existing setup Troubleshoot and resolve technical questions Complete customer onboarding and product education Build long‑term customer confidence through proactive support Identify upsell opportunities that strengthen home protection What you need to be successful: High school diploma or equivalent. Valid driver’s license and clean driving record required; additional licensing may be needed based on location. Strong customer‑focused communication skills. Technical aptitude with smart device ecosystems and connected technologies. Ability to understand how multiple products interact within a home network. Advise customers on the best system design and setup to support their safety goals. Continuous learner who adapts to new tools and technologies. Ability to climb, lift 10 or more pounds, and work indoors/outdoors in varied conditions How ADT invests in you: Earning Potential: Unlimited earning potential with uncapped commissions. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000. Additional Pay: We equip you with specialized training and the tools you need to meet your financial goals. For your first 8 weeks of training, you’ll earn up to $4,000. Benefits: Medical, dental, and vision insurance; 401(k) with company match; Company vehicle; Short- and long‑term disability, life insurance, and well‑being programs; Paid time off; Culture of professional development and career growth opportunities; Flexible work schedule to accommodate you and your customers’ needs. Click here to view our full benefit offerings. Why you’ll love working here: We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences. We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy. We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective. We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration. In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles. Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #J-18808-Ljbffr