Bilingual Medical Receptionist

Medical ReceptionistWe are seeking a professional and compassionate medical receptionist to join our healthcare team. As the first point of contact, you will provide exceptional customer service to patients, staff, and visitors. Your main responsibilities will include greeting patients, scheduling appointments, managing phone calls, and maintaining patient records. The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.Responsibilities:Greet patients and visitors in a warm and friendly manner, ensuring a positive experienceAnswer and manage incoming phone calls, including screening and directing calls as appropriateSchedule appointments and maintain updated calendars for medical professionalsVerify patient demographics and insurance information and update records as necessaryCollect copayments and process payments, ensuring accuracy and confidentialityMaintain tidy and organized reception area, ensuring a professional and welcoming atmosphereCoordinate patient flow and ensure timely check-ins and check-outsAssist with administrative tasks such as filing, faxing, and scanning documentsCollaborate with medical staff and other administrative personnel to ensure smooth operationsAdhere to HIPAA regulations and maintain patient confidentiality at all timesQualifications:High school diploma or equivalentProven experience as a medical receptionist or in a similar roleKnowledge of medical terminology, procedures, and insurance verificationProficient in using electronic medical record (EMR) systemsStrong customer service and communication skills, both written and verbalExcellent multitasking and organizational abilitiesAbility to work well under pressure in a fast-paced environmentAttention to detail and accuracy in managing patient records and processing paymentsFamiliarity with medical coding and billing practices is a plusAbility to maintain confidentiality and exercise discretionWe offer competitive compensation packages and benefits, as well as opportunities for professional growth and development. If you are a dedicated and enthusiastic individual looking to contribute to a dynamic healthcare team, we would love to hear from you. Apply today to join our team as a medical receptionist.