Office Manager
$80k - $92kInsight Global
A client of Insight Global is currently hiring a Office Manager. In this role you will be responsible for overseeing daily dental office operations, staff performance, and patient experience to ensure high-quality care and service. This role drives operational efficiency, supports team development, and ensures alignment with organizational goals and core values.
- Schedule: Monday- Thursday 7am- 5pm and Fridays 7am-2pm
- Full time
Key Responsibilities:
- Oversee daily office operations, schedule management, and patient flow to ensure efficient care delivery
- Lead, manage, and hold staff accountable to performance standards and office goals
- Ensure exceptional patient experience through professionalism, communication, and service excellence
- Train and develop staff on office procedures, protocols, and best practices
- Monitor and analyze key performance metrics (weekly/monthly/quarterly) to improve practice performance
- Troubleshoot operational challenges and implement effective solutions
- Support financial processes including treatment plan presentation, patient billing, and payment collection
- Coordinate closely with administrative and leadership teams on office operations and process improvements
- Conduct regular check-ins with team leads to drive performance and engagement
- Assist with scheduling, phone coverage, and front office workflow as needed
- Partner with HR on staffing needs, hiring support, and employee management
- Ensure compliance with OSHA, HIPAA, and other regulatory requirements
- Lead special projects and new initiatives to improve office efficiency and patient care
Qualifications:
- 35+ years of office management experience (dental strongly preferred)
- Experience in dental or healthcare office operations (Dentrix, Eaglesoft, Open Dental a plus)
- Strong leadership, organizational, and problem-solving skills
- Experience with scheduling, billing, and insurance verification processes
- Excellent communication and customer service skills
- Ability to analyze performance metrics and drive improvements
Compensation: Ranges from $80,000 - $92,000 a year annual salary. Bonus opportunities are available. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role include: Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.
Vacancy posted 1 hour ago
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