Voice Operations Specialist - Fremont Memorial Hospital

Switchboard Operator

Location: Memorial Hospital

Department: Network Voice Operations

Weekly Hours: 16

Status: Part time

Shift: Days (United States of America)

Job Summary:

As the Switchboard Operator, you will answer and connect all calls, give important messages to hospital staff, direct patients, visitors and volunteers to their destination and list admissions and discharges.

You will screen all ER calls to ensure that only calls not seeking medical advice go through. You will begin nursing records for all patients needing ER services or determine if patients should go directly to the ED.

You will activate 911 C-Section page when directed by OB personnel and relay all requests for testing results to the proper department.

The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

Requirements:

• High school diploma or equivalent

Preferred Requirements:

• 1 year related experience

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact View email address on click.appcast.io.

Equal Opportunity Employer/Drug-Free Workplace