Concierge

Job Description

Job Description

? Join Our Team!

We are looking for a warm, energetic, and service-focused Concierge to be the friendly face of our facility. This role is key in creating a welcoming, supportive, and engaging environment for residents, families, and visitors.

The Concierge serves as the first point of contact , ensuring every person who enters the building feels valued, respected, and supported. This role combines customer service, organization, and compassion .

• Greet residents, families, and visitors with a friendly and professional attitude

• Assist with directions, questions, and general needs

• Answer and direct phone calls

• Help coordinate appointments, transportation, and visits

• Support resident experience by assisting with requests and concerns

• Maintain a calm, organized front desk environment

• Communicate with nursing, social services, and administration as needed

• Promote a positive and caring atmosphere throughout the facility

• Excellent people skills and communication

• Friendly, approachable, and patient-focused mindset

• Strong organizational and multitasking abilities

• Ability to remain calm and professional in a busy environment

• Basic computer and phone skills

• Experience in healthcare or customer service is a plus

• Be part of a mission-driven team dedicated to resident care

• Make a meaningful impact every day

• Work in a supportive, team-oriented environment

• Opportunities for growth within healthcare

At Daughters of Miriam, we strive to create a home-like environment where residents feel respected, families feel confident, and staff feel valued.

If you love working with people and want to make a difference, we’d love to meet you.