Expeditor

Job Description

Job Description

WHERE YOUR CAREER TAKES FLIGHT

Ready to take the next step in your career? Join a team where people are valued, growth is encouraged, and your contributions make a difference. Together, we’re committed to quality, excellence, and making an impact. Your next opportunity starts here.

POSITION OVERVIEW

The Expeditor position supports the distribution team by ensuring timely and accurate movement of materials and products within the supply chain. This role is heavily focused on data management, maintaining up-to-date order information, and providing clear communication with both suppliers and internal customers. The Expeditor helps prevent delays, resolves basic issues, and ensures that information flows smoothly across the organization.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES

• Monitor open orders and update order status in ERP systems and tracking tools.
• Communicate regularly with suppliers to confirm ship dates, resolve delays, and obtain delivery information.
• Provide timely updates to internal customers, including sales, purchasing, and operations teams.
• Review incoming data for accuracy (shipments, quantities, dates) and correct discrepancies.
• Maintain detailed records of communications, order changes, and delivery updates.
• Assist in prioritizing orders based on customer needs, schedule requirements, or inventory shortages.
• Escalate potential delivery risks or supplier performance concerns to leadership.
• Participate in continuous improvement activities related to material flow, data accuracy, and communication processes as needed.

MINIMUM QUALIFICATIONS

Education, Certifications and/or licenses:

• High school diploma or equivalent required; coursework or training in logistics, supply chain, or distribution operations is a plus.
• Basic proficiency with ERP systems, Microsoft Excel, Outlook, and other Microsoft Office applications; willingness to learn new systems as needed.
• Strong communication skills with the ability to interact professionally with internal teams, external suppliers, and customers.
• Solid attention to detail with a strong focus on accuracy in data entry, recordkeeping, and order processing.

Skills:

• Ability to multitask and manage priorities in a fast-paced distribution environment.
• Strong organizational and time management skills.
• Problem-solving skills with the ability to proactively follow up on open items and escalate issues appropriately.
• Accurate data entry and record management.
• Customer service-oriented mindset.

PHYSICAL DEMANDS

The physical demands described here are representative of those that are needed by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this position, the employee is regularly expected to sit, talk, and hear. The employee frequently uses hands and fingers to operate a computer keyboard and other office equipment. The employee will occasionally stand, walk, or lift and/or move up to 10 pounds. Specific vision abilities involved in this position include close vision and the ability to adjust focus. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions, unless such accommodations would impose an undue hardship on the Employer.

WORKING CONDITIONS AND ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position operates primarily in a professional office environment and routinely uses standard office equipment such as computers, phones, and copiers. Occasional travel may be required for meetings, trainings, or company events.