Guitar Technician - Base Pay + Commissions

Role Overview The Repair Tech (Guitar) is responsible for servicing and repairing customer-owned instruments, primarily guitars, ensuring high-quality craftsmanship. They assist in maintaining store inventory and warranty repairs, contributing to a positive customer experience. The role emphasizes customer focus, initiative, and effective communication, including training others when necessary. The technician interacts directly with customers, providing knowledgeable support and fostering a welcoming environment. Role Overview The Repair Tech (Guitar) is responsible for servicing and repairing customer-owned instruments, primarily guitars, ensuring high-quality craftsmanship. They assist in maintaining store inventory and warranty repairs, contributing to a positive customer experience. The role emphasizes customer focus, initiative, and effective communication, including training others when necessary. The technician interacts directly with customers, providing knowledgeable support and fostering a welcoming environment. Key Responsibilities Perform maintenance and repairs on customer instruments Service store-owned gear and complete warranty repairs Engage with customers to ensure satisfaction Assist in inventory maintenance and additional store duties Qualifications & Skills Skilled understanding of guitar repair techniques Foundational product knowledge of musical instruments and store offerings Customer service orientation with approachable and genuine demeanor Ability to learn quickly, take initiative, and communicate effectively Willingness to complete product and sales training programs Guitar Center promotes an inclusive work environment and offers benefits such as health coverage, 401K matching, mental health support, paid time off, employee discounts, and tuition reimbursement. Reasonable accommodations are available for individuals with disabilities or protected veterans seeking assistance in accessing job opportunities. #J-18808-Ljbffr