Mortgage Loan Processor
WizeHire, Inc
About the Role Mortgage Loan Processor - Loan Partner II/Client Concierge We're hiring an experienced Loan Partner II to take ownership of our files from contract to close. This is a high-trust, high-visibility role. Not a back-office processing seat. From the moment a file goes under contract until it funds, you are the engine driving it forward and the voice keeping borrowers confident and up-to-date every step of the way. If you've spent the last several years processing loans and you've quietly thought, "I could run this seat better than anyone", this is your seat. You'll work directly with a top-producing branch manager, on modern systems, with defined processes and a team that has each other's backs. What You'll Do Take files from the contract through clear-to-close in Encompass. Running DU/LP, calculating income, ordering third-party items, and clearing underwriting conditions Own all client communication during the loan process. Welcome handoffs, weekly status updates, and proactive responses to every inbound call/text/email for a borrower in the pipeline. Coordinate the closing: CD review, final figures, scheduling with title, and post-close handoff Maintain a clean, current pipeline in Encompass and our CRM, and ensure full compliance with TRID, RESPA, ECOA, and TILA on every file Deliver the WOW experience that defines our brand. What We’re Looking For 3–5+ years of recent mortgage loan processing experience (required) Hands-on experience processing Conventional, FHA, and VA loans Proficiency in Encompass or a comparable LOS Strong income calculation skills, including self-employed borrowers Working knowledge of TRID, RESPA, ECOA, and TILA Excellent communication skills, comfortable on the phone with borrowers, agents, and underwriters Available to work in the office in New Orleans. Possible Hybrid Role. What We Offer Competitive base salary (discussed at interview), full benefits, direct mentorship from a top-producing branch manager, and a seat with a high-performing team in a healthy New Orleans market. The Mortgage Firm is an Equal Opportunity Employer. #J-18808-Ljbffr WizeHire, Inc
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