Warehouse Operations Manager

Abacus Solutions Group is a family-owned leader in workforce and talent solutions with over 80 years of experience. We are known for our supportive culture and long-standing client partnerships. Abacus offers more than just a job—we provide a path to lasting career growth with trusted employers nationwide.

The Operations Manager provides leadership and supervision to a highly efficient, multi-station production department. This includes, but is not limited to, managing inventory and replenishment, overseeing the production process (including the intake of customer orders, and ensuring the timeliness and quality of order completion and delivery to customers. The Operations Manager also ensures that departmental and support personnel are focused on continuous improvement and supports a lean culture of inventory, people, and processes

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Essential Duties & Responsibilitie

• s:Lead and direct the Fulfillment Operations Group in the achievement of key goals in the area of order processing and delivery, quality assurance management, inventory management, purchasing management, cost management, process layouts, process improvements and employee training and developmen
• t.Work with the Site Director to influence corporate strategic plan
• s.Work with functional leaders within the company to ensure compliance to company policy and procedure
• s.Ensure that the facility is compliant with Federal/ State/ local ordinances, laws and regulation
• s.Ensure that safety is always a strong part of the culture and environment within the facilit
• y.Obtain annual, monthly, and daily goals for various productivity and quality level
• s.Lead the Fulfillment group to operate in a cost-effective and competitive manner while driving continuous improvemen
• t.Manage, train, and develop the facility managers and supervisors in hiring, training, planning, assigning and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems or removing obstacle
• s.Actively contributes to the development of direct report
• s.Full work week responsibility of client or clients (including 2nd shift & weekend/donut shifts if applicable
• ).Lead Individual Performance Management program for are
• a.Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are me
• t.Promote and develop a culture of continuous improvement within the value strea
• m.Deliver productivity and improvements in line with KPI
• s.Ownership of lean process improvement and CI initiative
• s.Ensure all training and skills development programs, along with all Standard Operating Procures (SOPs) within the value stream are up to date and maintaine
• d.Promote a culture of high accountability, engagement, and associate empowermen
• t.Manage relationship with on-site seasonal staffing representatives and advise director of operations on seasonal labor need
• s.Budget management for value strea
• m.Perform all other duties assigned by Site Directo

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Qualificatio

• ns:Bachelor’s degree strongly preferred / HS Degree or GED requir
• ed.Experience working with process improvement ideologies, e.g., LEAN, Six Sigma, or similar / Six Sigma certification preferr
• ed.Minimum of 4 years of progressive Operations experience in a manager ro
• le.Experience leading up to 100 associat
• es.Experience in creating productivity improvement through continuous improvement effor
• ts.Ability to be flexible, collaborative, and drive performan
• ce.Analyze data to identify defects and root cause analys
• is.Strong verbal and written communication skil