Director, Epic Systems - Acute Care

About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. Exciting Opportunity at MSK: Director, Epic Systems – Acute Care Leveraging MSK’s mission of innovation and excellence in patient care, the Director, Epic Systems leads a complex acute care application portfolio, driving strategic alignment, operational performance, and continuous technology advancement. This leader ensures Epic solutions are scalable, efficient, and deeply integrated into clinical and operational workflows to support world-class oncology care. Partnering across clinical, operational, and IT domains, the Director serves as a key advisor to executive leadership while fostering innovation and optimizing system capabilities. Through strong governance, cross-functional collaboration, and a focus on outcomes, this role ensures technology investments translate into meaningful improvements in care delivery, patient safety, and organizational performance. Role Overview Lead Epic Acute Care domains including Grand Central, ClinDoc, ASAP, Orders, OpTime/Anesthesia, and Security Define and execute strategic roadmaps for Epic application portfolios aligned with enterprise priorities and digital transformation goals Oversee delivery, optimization, and lifecycle management of clinical and operational systems, ensuring high availability and performance Serve as a senior advisor to clinical, operational, and executive stakeholders across MSK Drive large-scale initiatives, upgrades, and transformation efforts across Epic platforms and integrated technologies Establish governance frameworks, standards, and performance metrics across application teams Ensure systems are reliable, secure, scalable, and aligned with regulatory and compliance requirements (e.g., HIPAA, Joint Commission) Partner with interdisciplinary leaders to improve quality, safety, and user experience through technology Lead, mentor, and develop high-performing teams across multiple application domains Foster a culture of accountability, innovation, and continuous improvement across the application portfolio Collaborate with infrastructure, data, and digital teams to advance interoperability, analytics, and patient engagement solutions Key Qualifications 7+ years of progressive leadership experience in healthcare IT, informatics, or related field 5+ years of Epic application experience across acute care modules required Epic certifications in relevant modules (Grand Central, ClinDoc, ASAP, Orders, OpTime, Anesthesia, Security) preferred Demonstrated experience leading large application portfolios and enterprise-wide technology initiatives Strong understanding of healthcare operations, clinical workflows, and care delivery models RN or clinical experience is preferred Core Skills Strategic leadership aligning technology vision with clinical and operational goals Executive stakeholder engagement and influence across complex healthcare environments Strong decision-making and prioritization in high-stakes, fast-paced settings Ability to build, lead, and develop high-performing teams Expertise in driving change management, innovation, and continuous improvement Strong program and portfolio management across large-scale initiatives Additional Information: Schedule: 9:00 AM – 5:00 PM EST, Monday -Friday with flexibility as needed Location: Hybrid; 3 days a month (consecutive) at 885 Third Ave, New York, NY Reporting to: VP, Epic Systems Helpful Links: Compensation Philosophy Benefits Pay Range: $186,000.00 - $306,700.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Our multi-disciplinary teams work together to provide exceptional patient care, develop innovative research, and deliver outstanding educational programs. Learn More The people of MSK make this an incredible place to work, grow and make a difference. Discover what makes us unique