eCommerce Operations Admin and Shipping Clerk

Job Description

Job Description

This position is for a very organized person in a fast-paced environment.  A+ Customer Service is a priority.

The position of eCommerce Operations Admin and Shipping Clerk at Rapid Estate Liquidators & Auction Gallery is a multi-faceted role, which requires significant flexibility in work aptitude. In a single day you may be picking up items from a client in the truck, listing high-end artwork, shipping out orders from the previous day’s auction, and making phone calls to potential clients. No two days are alike in our business, and staying organized is the most important responsibility of the Gallery Assistant. With clients both selling and buying with us, it is paramount that nobody slips through the cracks.

Having a specialty in Jewelry, Collectibles, Fine Art, Military Memorabilia, Sports Memorabilia, Disney, etc. is a PLUS.

• Staying organized, following up with clients and partners on time
• Prevent loss by following security protocols and company policies to detect/prevent fraud
• Making phone calls to clients, buyers, partner companies, and vendors
• Using Microsoft Office Suite, especially Excel and Outlook
• Researching items, to make sure they are correctly identified and valued
• Photographing and presenting items following the correct listing format
• Maintaining positive relationships with staff, clients, and business partners
• Solving potential problems quickly and efficiently, while communicating with staff and management
• Communicating policies and information to customers clearly and openly
• Assisting with implementation of new marketing and electronic sales initiatives and platforms