Associate Regional Service Manager

Job Description Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: applies to any personal information you submit. As with 3M, Solventum will give consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Assistant Regional Service Manager Solventum is a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges. We pioneer game‑changing innovations at the intersection of health, material, and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. The Impact You'll Make in this Role Organize and structure service center operations by staffing, training, developing, evaluating, and rewarding personnel to ensure high productivity and customer service. Support recruitment and hiring of team members who align with company culture and contribute to organizational success while minimizing turnover. Execute territory‑wide communications to ensure awareness and understanding of key company, department, location, policy, and procedure updates. Partner with territory sales managers and corporate support teams to meet customer needs, proactively manage relationships, and provide customer‑focused solutions that ensure consistent and reliable field service performance across the assigned territory. Oversee the execution of process improvements to achieve organizational objectives and improve key performance indicator (KPI) targets. Drive best practice identification, knowledge sharing, team learning, and improved performance across the territory. Determine local execution plans to deploy resources and manage Solventum's rental assets and supply inventories in accordance with quality management protocols, ensuring product availability and reliability across all territory locations. Engage and empower team members to provide solutions that drive customer satisfaction and improve the customer experience. Perform annual employee competency validations through on‑site visits and travel with employees while serving customers and patients. Manage the service center fleet vehicle program to ensure appropriate utilization, vehicle safety practices, and maintenance protocols. Maintain knowledge of local, state, and federal regulatory requirements and ensure a fully compliant distribution network through adherence to internal policies, procedures, and external regulatory requirements. Ensure a safe, orderly, and clean working environment across all territory locations. Company Vehicle This position requires driving a company vehicle, which requires pre‑employment and ongoing review of motor vehicle history for hired candidates. Your Skills and Expertise To set you up for success from day one, Solventum requires, at a minimum, the following qualifications: Bachelor's Degree or higher from an accredited institution AND four (4) years of experience managing diverse teams across multiple locations. OR High School Diploma / GED AND eight (8) years of experience managing diverse teams across multiple locations. Current and valid driver's license. Ability to meet the physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA). Ability to travel by vehicle or airplane to attend business meetings, events, or visit service site locations and customers. Additional qualifications that could help you succeed further in this role include: Intermediate proficiency in Microsoft Office applications including Teams, PowerPoint, Excel, and Word. Additional Requirements In this role, you may be required to enter healthcare or other third‑party facilities that may require licenses, vaccinations, or other credentials (collectively, "prerequisites to entry"). All information will be handled in accordance with applicable law and Solventum policies. Work Location Hybrid Eligible Travel May include up to 50% domestic travel and up to 75% at times depending on business needs. Relocation Assistance May be authorized. Legal Authorization Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., no H1B). Supporting Your Well‑Being Solventum offers many programs to help you live your best life, both physically and financially. Competitive pay and benefits are regularly benchmarked with comparable companies. Compensation Applicable to US Applicants Only: Expected compensation range $83,600 – $114,950, including base pay plus variable incentive pay if eligible. Specific compensation may vary based on factors such as knowledge, training, skills, work location, and experience. This position may also be eligible for benefits such as medical, dental & vision, health savings accounts, dependent care flexible spending accounts, disability benefits, life insurance, voluntary benefits, paid absences, and retirement benefits. Responsibilities of this Position Corporate policies, procedures and security standards must be complied with while performing assigned duties. Fraud Awareness Solventum is committed to maintaining the highest standards of integrity. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum. Job Communication All official Solventum job communications will come from an email address with the domain @solventum.com . Be wary of unsolicited emails or messages from other domains. Equal Opportunity Employer Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Application Requirement Your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. #J-18808-Ljbffr