Tennis Pro Shop Attendant

Tennis Shop Attendant Club Location: The Country Club of the South - Johns Creek, GA Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. As a tennis shop attendant your primary responsibility is to deliver friendly and welcoming service to members and guests. You will also manage check-ins for courts and assist members and guests with inquiries they might have. Key Responsibilities Ensure that members and guests check in when using the tennis facility and address all members by name Maintain a high level of professionalism which includes wearing proper attire and name tag Notify the tennis director or head pro of any member or guest complaints at the time they occur Answer telephone promptly and courteously and direct calls to the appropriate area Understand and use the tennis court reservation system and the point-of-sale system. Charge members and guests for purchases made in the tennis shop Perform close of business functions at the end of the day Assist the tennis pros or director with any tasks that are requested Ensure that the ball machine is properly stored at the end of each day Ensure that the pro shop and tennis lounge areas are clean and organized, i.e. straighten and arrange displaced chairs / tables, dispose of any debris on tables or floor, turn on and off the TVs in pro shop and lounge. Lock the tennis shop and tennis building after clocking out at the end of the day Qualifications Must be able to interact positively and professionally with members and guests Exhibit good verbal skills and proper grammar Work Schedule Adhere to weekly schedule as outlined by tennis director, head pro or tennis shop supervisor Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.