IT Program Manager

BT-491 Cyber Security Project Engineer/ IT Program Manager/ Network Engineers

Location: Chantilly, VA

**Please do NOT apply if you do not have an active Poly clearance. Those without a Poly will not be considered.**

Introduction

The Sponsor requires technical, tradecraft, and network support for both their 1) online public portal to include both the open internet and dark web portals and 2) specialized network(s). Both technologies are critical for Sponsor operation and the Sponsor needs an experienced team to develop, drive, and deliver solutions that meet tradecraft, technical, and security requirements for the mission.

Work Requirements:

• The Contractor Team shall deliver tradecraft, technical, and network solutions to secure, maintain, and upgrade the Sponsor's online public portals and specialized network.
• The Contractor Team shall utilize cutting edge internet technologies and services to protect the Sponsor's public portals and portal visitors.
• The Contractor Team shall research, develop, maintain, and document design and implementation associated with the Sponsor's online public contact portal to include the open internet and dark web portals.
• The Contractor Team shall utilize cutting edge internet technologies and services to protect the Sponsor's specialized network.
• The Contractor Team shall research, develop, maintain, and document design and implementation associated with the Sponsor's specialized network.
• The Contractor Team shall work with internal and external teams to develop, document, and implement portal and Sponsor network requirements for security and operations.
• The Contractor Team shall be required to communicate and collaborate across organizational boundaries, to include other contractor teams.
• The Contractor Team shall be required to work with Sponsor staff and contractor personnel, as well as external stakeholders.
• The Contractor Team shall use existing systems rather than building single-purpose solutions; any deviations require prior approval via the Sponsor-approved waiver process.
• The Contractor Team shall fully describe and document mission solution architecture and interfaces, with any deviation requiring prior approval via the Sponsor-approved waiver process.
• The Contractor Team shall ensure each new application or system enhancement meets agreed upon performance SLAs for system up-time, concurrent users, and system recovery.
• The Contractor Team shall monitor each application to provide status awareness and include a resolution plan for the application in the event of its failure.
• The Contractor Team shall comply with the Sponsor's Risk Management (i.e., cyber security) Framework to ensure that the program addresses and mitigates vulnerabilities and risks identified throughout the lifecycle of the project.
• The Contractor Team shall track work requirements and action items to meet program deadlines.
• The Contractor Team shall support tasks requiring collecting, compiling, evaluating, and publishing information and statistical data included in documents, records, forms, reports, plans, policies, and regulations.
• The Contractor Team shall interface with stakeholders to ensure user stories are recorded.
• The Contractor Team shall deliver development requirements as requested by the Sponsor.
• The Contractor Team shall use a Sponsor-approved tracking system for issues and problems.
• The Contractor Team shall provide applications development and programming support to develop software to implement system-level requirements.
• The Contractor Team shall implement changes to current applications or networks based on changing partner requirements, legislation, and policy.
• The Contractor Team shall maintain and enhance current system software for the portals.
• The Contractor Team shall implement new functionality to system software for the portals.
• The Contractor Team shall conduct functionality testing for both new and existing applications and networks.
• The Contractor Team shall provide "on-call" services.
• The Contractor Team shall report within two hours to the Sponsor's site to address network issues, and the Contractor Team shall resolve the system outage within a three-hour time period. The repair time may exceed three hours if fault is with Sponsor maintained infrastructure.

Required Skills and Demonstrated Experience:

• Demonstrated experience in network engineering and a deep understanding of network protocols and technologies.
• Demonstrated experience managing online public portals or similar-type technology.
• Demonstrated experience with network hardware, software systems, internet networking, and encryption protocols.
• Demonstrated knowledge of how browsers interact with websites and browser security settings.
• Demonstrated experience with utilizing Content Delivery Networks and a significant understanding of how they interact with public services and websites.
• Demonstrated experience using Tor and configuring and maintaining Tor Onion Services.
• Demonstrated experience with open and dark web security settings and tools to protect websites and their visitors.
• Demonstrated experience analyzing cyber selector data, system logs, and network traffic.
• Demonstrated experience conducting network and browser troubleshooting.
• Demonstrated experience implementing security standards in anticipation of fast-paced change of operational tradecraft practices.
• Demonstrated experience communicating or teaching complex technical topics to non-technical individuals.
• Demonstrated experience effectively communicating with technical and non-technical stakeholders to balance requirements, performance, cost and security concerns when designing solutions to meet customer requirements.
• Demonstrated experience defining, analyzing, tracking, and reviewing requirements.
• Demonstrated experience documenting network configurations, processes, and procedures.

Highly Desired Skills and Demonstrated Experience

• Demonstrated experience with configuring Virtual Private Servers (VPSs), Virtual Private Networks (VPNs), and Virtual Private Clouds (VPCs)
• Demonstrated experience with social media or commercial messaging applications
• Demonstrated understanding of mobile technologies and applications
• Demonstrated experience with troubleshooting network connectivity and performance issues
• Demonstrated experience working with network monitoring tools
• Demonstrated experience scripting with Python
• Demonstrated experience developing JavaScript/HTML/CSS web user interfaces
• Demonstrated experience with knowledge of technologies such as Cisco, Juniper, Forward Networks, VMware, Solarwinds.
• IT certification in Linux, Microsoft, or other network related fields
• IT Certification(s) Cisco CCNA; Cisco CCNP; Certified Information Systems Security Professional; Juniper JNCIA - Enterprise / Service Provider Routing and Switching.