Assistant General Manager - Full Time

Assistant General Manager Goldfish Swim School - Marlborough, MA Salary: $52,000-$57,000 per year Benefits 401(k) matching Bonus based on performance Competitive salary Employee discounts Flexible schedule Paid time off Training & development Benefits 401(k) with company match Quarterly performance bonuses Two (2) weeks paid vacation Six (6) paid holidays Five (5) paid sick days Paid training and certifications Employee & family swim lesson discounts Complimentary snacks and beverages Team recognition events and advancement opportunities Schedule: Full-time | Morning, afternoon & evening availability About the Role Goldfish Swim School is looking for an energetic, motivated leader to join our management team. As Assistant General Manager, you'll work alongside the General Manager to oversee daily operations, develop employees, deliver exceptional customer service, and help create a fun, safe, and positive experience for every family. If you enjoy leading people, building relationships, and making a difference in your community, we'd love to meet you. Responsibilities Support the daily operations of the swim school Recruit, train, coach, and develop team members Deliver exceptional customer service and resolve concerns Assist with staffing, scheduling, and employee performance Support swim lesson quality and instructor development Oversee front desk, retail, birthday parties, and facility operations Assist with marketing, community outreach, and social media Ensure compliance with all safety procedures and company standards Help create a positive, engaging workplace culture Qualifications Required Excellent leadership, communication, and organizational skills Passion for working with children and families Ability to pass a background check Preferred Bachelor's degree Two (2) or more years of management or leadership experience Experience in aquatics, childcare, recreation, hospitality, education, or customer service Lifeguard, CPR/AED, and First Aid certifications (or willingness to obtain through company paid training) Work Environment Goldfish Swim School offers a fun, fast-paced, and team-oriented environment where every day is different. You'll work in our warm 90-degree indoor pool facility alongside a supportive team that values teamwork, professional growth, and making a positive impact on children and families. #J-18808-Ljbffr goldfish-careers