Salesforce Administrator

Salesforce Administrator

The Salesforce Administrator is responsible for the day-to-day operations of the system – namely Salesforce and the Glovia application. This person works within the system daily to manage data integrity, process effectiveness and user support. Supports day-to-day use of the system. Implements enhancement or maintenance work, managing timelines and resources. This role will work hand in hand with the CRM Senior Analyst to ensure a positive user experience and efficient data processes.

The Salesforce Administrator is responsible for:

• Managing data integrity
• Ensuring process effectiveness
• Providing user support
• Implementing enhancement or maintenance work
• Managing timelines and resources

Top 3 required skills:

• Salesforce Admin certification
• Minimum of 2 years’ experience
• Experience with the Fujitsu Glovia application or ability to learn this application on Salesforce

Other required skills:

• Ability to interface with and influence personnel across JMS
• Ability to handle and prioritize multiple workloads and requests
• Strong written and verbal skills. Ability to read, write and speak in English required.
• Bias for action, self motivated problem solver

Nice to have skills:

• Foodservice knowledge
• CPG knowledge
• Experience in supply chain and operations

A day in the life of this role includes:

• Support system administration functions including user access and master data maintenance
• Contributing to process improvement opportunities
• Assisting with system trouble shooting