Customer Service Representative - State Farm Agent Team Member

Benefits: Opportunity for advancement Paid time off Training & development 401(k) Bonus based on performance Competitive salary Bilingual Insurance Representative Jamie Morgan State Farm – Cypress, TX Are you bilingual, motivated by goals, and passionate about helping people? Jamie Morgan State Farm is looking for a Bilingual Sales & Service Insurance Representative to join our growing team in Cypress, TX. This is an in-office opportunity for someone who enjoys building relationships, helping customers, and creating opportunities to grow the business. You’ll combine exceptional customer service with consultative sales to help customers protect what matters most while contributing to the agency’s growth. The ideal candidate is confident, personable, goal-oriented, and comfortable having meaningful conversations with customers in both English and Spanish. WHAT YOU'LL DO Sell and service State Farm insurance products, including Auto, Home, Renters, Life, and Financial Services Build and maintain strong, long-term customer relationships Assist customers with questions, policy changes, renewals, and coverage needs Follow up with leads, referrals, prospects, and existing customers Identify coverage gaps and opportunities to better protect customers Conduct insurance reviews and recommend appropriate coverage Make outbound calls and develop new business opportunities Cross-sell products based on customer needs Help retain customers through responsive service and consistent follow-up Meet and exceed individual and agency sales and service goals Maintain accurate customer records and activity Provide professional, knowledgeable, and responsive customer service WHAT WE'RE LOOKING FOR Bilingual English/Spanish required Life & Health and Property & Casualty licenses preferred Must be willing and able to obtain required licenses before starting Insurance sales or customer service experience preferred Strong communication and relationship-building skills Confident and comfortable in a sales and service environment Goal-oriented with strong follow-through and accountability Organized and able to manage multiple priorities Coachable, dependable, and team-oriented Motivated by personal and professional growth WHY JAMIE MORGAN STATE FARM? You’ll be joining an established agency backed by extensive insurance experience and a strong commitment to its customers. Established agency with a strong community presence Over 25 years of personal insurance industry experience from the agency owner Experienced team with over 60 years of combined insurance knowledge Supportive, customer-first environment Opportunity to develop your sales, service, and insurance expertise Spanish-speaking team serving a diverse customer base Opportunity to build meaningful customer relationships Help customers protect their autos, homes, families, and financial futures SCHEDULE Monday through Friday Full-time In-office position in Cypress, TX COMPENSATION Competitive base pay plus commission opportunities. Final compensation will be based on experience, licensing, and sales ability. #J-18808-Ljbffr Jamie Morgan - State Farm Agent