Direct Support Professional

Rapid Response Care Professional

The Rapid Response Care Professional is an on-call team member responsible for supporting urgent and last-minute client coverage needs. This role ensures continuity of care by filling schedule gaps due to call-offs, emergencies, or unexpected changes.

Team members are scheduled for designated on-call periods and receive a flat-rate stipend for availability, along with an hourly rate when activated to work a shift. Assignments may vary and require flexibility, quick response times, and the ability to adapt to different clients and care environments.

This role is ideal for dependable, experienced caregivers who are responsive, adaptable, and committed to maintaining high-quality care in time-sensitive situations.

Qualifications:

• Ages 18+
• No experience is required. Willing to train the right candidate.
• Must be able to pass a background check
• Lawfully authorized to work in the U.S.
• Must have reliable transportation (valid driver's license and auto insurance will be requested)

Offers:

• Competitive pay
• Direct deposit
• Paid orientation and ongoing training
• Time-and-a-half pay for overtime and holidays
• Flexible schedules and matching caregivers with nearby clients
• Employee recognition programs

Essential Functions:

• Provide attention to the client's non-medical needs, including companionship and social engagement.
• Assist client with light housekeeping, meal preparation, and medication reminders.
• Establish communication and a professional relationship with clients, family members, and co-workers.
• Provide reliable care by being punctual and consistently covering shifts
• Other duties as assigned

At SYNERGY Home Care of Cape Fear, we are committed to providing equal employment opportunities to all individuals, regardless of their race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity and inclusion are vital to our success as an organization, and we actively promote a workplace where all employees are treated with respect and dignity. Our hiring, promotion, and employment practices are based on merit, qualifications, and abilities, ensuring that every team member has an equal opportunity to grow, thrive, and contribute to our mission of delivering compassionate care to our clients and their families.