Housekeeper|Part-time | Durham Convention Center

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.


Position Summary

The Housekeeper is responsible for the continuous cleaning of the facility, as well as keeping the environment safe and hazard free for entertainers, guests, patrons, and staff. They are responsible for ensuring the venue is ready to go for all events and presentable at all times. They must communicate in a friendly, respectful and understanding manner with both colleagues and guests alike. They must politely give consistent, timely and accurate information and find answers when unsure. Must be a team player, cooperate with employees within the department as well as other departments.

This role pays an hourly rate of $16.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until May 29, 2026 .

About the Venue

The Durham Convention Center is owned by the City and County of Durham and operated by OVG. OVG, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. Together we transform events into experiences. These experiences create excitement, make memories and create economic impact for the City of Durham. Come Join Us!

Responsibilities

• Be a key player in keeping the facility clean & beautiful
• Regularly check restroom cleanliness and supplies
• Perform daily cleaning tasks from checklists and sign off tasks as they are completed
• Note and report any building components in need of repair
• Daily inspection of areas of responsibility
• Carry a radio to communicate needs of events with other personnel
• Clean rooms in accordance with the Operation's procedures
• Adequately perform post-event cleanup and trash removal
• Operate cleaning equipment and use cleaning products and sanitary supplies to maintain the building in a clean and safe environment for customers, patrons, and employees Sweep, mop, and vacuum floors, corridors, halls, and stairwells. Clean bathrooms, including sinks, toilets, floors, walls, mirrors, etc. Restock sanitary supplies such as toilet paper, paper towels, and hand soaps. Clean other assigned areas such as offices, locker rooms, suites, and stands after sporting/concert events
• Maintain open communication with Supervisor at all times
• Maintain a professional attitude and appearance at all timesProvide excellent customer service assistance to internal and external clients
• Perform other duties or tasks as assignedPerform general cleaning duties which may include the following: dust, sweep, vacuum and/or mop floors; wash windows and window sills; sweep exterior walkways.
• Clean and disinfect restrooms, including restroom fixtures, hardware, tile, mirrors, partitions, floors, etc. Replace restrooms supplies as needed.
• Change trash liners, wipe down trash cans, and clean inside of trash can if needed.
• Report any damage, or maintenance needs, to Operations Manager.
• Show initiative in regards to job functions and accepts new responsibilities as needed.
• Have a willingness to work with and help others.
• Keep outside areas and entrances clean pick up trash around outside perimeter.
• Assist the Housekeeping Manager/Supervisor in identifying ways to increase efficiency and productivity within the facility.
• Other duties assigned by Housekeeping Manager and/or Supervisor.

Qualifications

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Having experience in housekeeping is required.
• Ability to handle machines and equipment is preferred.
• Knowledge of cleaning chemicals and supplies.
• Must be able to work nights, weekends, and holidays.
• Ability to correctly read and interpret written directions
• Ability to follow a written schedule.
• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to stand for extended periods of time.
• Ability to lift, bend, kneel, twist and stretch.
• Ability to work a flexible schedule; able and willing to work nights, weekends and long hours.
• High School diploma, GED or equivalent preferred.
• Minimum of 2 years of related work experience.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.