Director of Operations
CityScape Metro Group
Job Description
Job Description
High-Growth Real Estate Team | Northern Virginia
We are looking for a high-level Director of Operations to help lead and scale a fast-growing real estate organization focused on sales, recruiting, client experience, and operational excellence.
This is not an “assistant” role.
This is a leadership role for someone who thrives in fast-paced environments, loves accountability, solves problems quickly, and knows how to keep a business moving at a high level every single day.
We are building aggressively and need someone who can bring structure, follow-through, and operational leadership to the organization.
About Us
We are a rapidly growing real estate organization operating in Northern Virginia with:
- residential sales
- renovations
- recruiting
- marketing systems
- inside sales support
- property management partnerships
- high lead volume
- and multiple growth initiatives underway simultaneously
Our founder is highly growth-focused and visionary. We need an operator who can help execute the vision, organize the moving pieces, and drive the team forward operationally.
What Success Looks Like
A successful Director of Operations will:
- increase organizational speed,
- improve accountability,
- reduce bottlenecks,
- improve execution consistency,
- help scale recruiting,
- improve follow-through,
- and help remove operational pressure from leadership.
This role is heavily execution-focused.
Who We’re Looking For
We want someone who:
- naturally takes ownership,
- moves quickly,
- communicates clearly,
- solves problems proactively,
- and thrives in fast-moving entrepreneurial environments.
This is NOT a role for someone who:
- needs constant direction,
- avoids accountability conversations,
- struggles with urgency,
- or overcomplicates simple problems.
Compensation
Competitive salary + long-term growth opportunity based on experience, leadership ability, and operational impact.
We are looking for someone who wants to grow with the organization long-term.
Ideal Traits
- High accountability
- Organized
- Competitive
- Fast-moving
- Calm under pressure
- Strong communicator
- Problem solver
- Operationally minded
- Team leader
- Execution-focused
Responsibilities
Team Operations
- Oversee daily operations of the real estate business
- Ensure agents and staff are following through on priorities
- Manage operational workflows and internal accountability
- Keep projects moving quickly and efficiently
Recruiting Onboarding
- Coordinate recruiting systems and onboarding processes
- Help ensure new agents integrate successfully
- Assist with operational support for recruiting initiatives
- Accountability Performance Tracking
- Track KPIs, scoreboards, and operational metrics
- Hold team members accountable to standards and deadlines
- Help identify bottlenecks and operational inefficiencies
Client Transaction Oversight
- Ensure strong client communication and service standards
- Help oversee listing, transaction, and operational workflows
- Improve consistency and execution across the organization
- Database Growth Execution
- Help operationalize database follow-up systems
- Ensure marketing and outreach initiatives are actually executed
- Coordinate campaigns, events, and growth initiatives
Systems Process Improvement
- Build and improve SOPs, workflows, and operational systems
- Increase organizational efficiency without unnecessary complexity
- Create structure that supports continued growth
Requirements
- Real estate operations experience strongly preferred
- Leadership or management experience
- Experience managing people and workflows
- Strong organizational and communication skills
- Familiarity with CRMs, KPIs, and operational systems
- Ability to handle multiple priorities simultaneously
Benefits
Health Insurance###Dental Insurance###Vision Insurance###Career Growth Opportunities###Retirement Plan###Paid Time Off (PTO)###
$200k - $240k
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