Director of Operations

Job Description

Job Description

High-Growth Real Estate Team | Northern Virginia

We are looking for a high-level Director of Operations to help lead and scale a fast-growing real estate organization focused on sales, recruiting, client experience, and operational excellence.

This is not an “assistant” role.

This is a leadership role for someone who thrives in fast-paced environments, loves accountability, solves problems quickly, and knows how to keep a business moving at a high level every single day.

We are building aggressively and need someone who can bring structure, follow-through, and operational leadership to the organization.

About Us

We are a rapidly growing real estate organization operating in Northern Virginia with:

• residential sales
• renovations
• recruiting
• marketing systems
• inside sales support
• property management partnerships
• high lead volume
• and multiple growth initiatives underway simultaneously

Our founder is highly growth-focused and visionary. We need an operator who can help execute the vision, organize the moving pieces, and drive the team forward operationally.

What Success Looks Like

A successful Director of Operations will:

• increase organizational speed,
• improve accountability,
• reduce bottlenecks,
• improve execution consistency,
• help scale recruiting,
• improve follow-through,
• and help remove operational pressure from leadership.

This role is heavily execution-focused.

Who We’re Looking For

We want someone who:

• naturally takes ownership,
• moves quickly,
• communicates clearly,
• solves problems proactively,
• and thrives in fast-moving entrepreneurial environments.

This is NOT a role for someone who:

• needs constant direction,
• avoids accountability conversations,
• struggles with urgency,
• or overcomplicates simple problems.

Compensation

Competitive salary + long-term growth opportunity based on experience, leadership ability, and operational impact.

We are looking for someone who wants to grow with the organization long-term.

Ideal Traits

• High accountability
• Organized
• Competitive
• Fast-moving
• Calm under pressure
• Strong communicator
• Problem solver
• Operationally minded
• Team leader
• Execution-focused

Responsibilities

Team Operations

• Oversee daily operations of the real estate business
• Ensure agents and staff are following through on priorities
• Manage operational workflows and internal accountability
• Keep projects moving quickly and efficiently

Recruiting & Onboarding

• Coordinate recruiting systems and onboarding processes
• Help ensure new agents integrate successfully
• Assist with operational support for recruiting initiatives
• Accountability & Performance Tracking
• Track KPIs, scoreboards, and operational metrics
• Hold team members accountable to standards and deadlines
• Help identify bottlenecks and operational inefficiencies

Client & Transaction Oversight

• Ensure strong client communication and service standards
• Help oversee listing, transaction, and operational workflows
• Improve consistency and execution across the organization
• Database & Growth Execution
• Help operationalize database follow-up systems
• Ensure marketing and outreach initiatives are actually executed
• Coordinate campaigns, events, and growth initiatives

Systems & Process Improvement

• Build and improve SOPs, workflows, and operational systems
• Increase organizational efficiency without unnecessary complexity
• Create structure that supports continued growth

Requirements

• Real estate operations experience strongly preferred
• Leadership or management experience
• Experience managing people and workflows
• Strong organizational and communication skills
• Familiarity with CRMs, KPIs, and operational systems
• Ability to handle multiple priorities simultaneously

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Career Growth Opportunities
• Retirement Plan
• Paid Time Off (PTO)