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Senior Voice of Customer Leader Strategy & Storytelling

Gusto

Gusto is looking for a Senior Manager, Voice of Customer to drive the organization's customer experience strategy. This role encompasses managing a team of analysts, crafting impactful narratives, and enhancing the customer journey. The ideal candidate will have over 8 years of relevant experience, strong analytical and communication skills, and fluency in using AI tools in their workflows. This role offers a competitive salary and the opportunity to make a real impact on small businesses. #J-18808-Ljbffr

Vacancy posted 10 hours ago
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