Field Service Technician

Job Description We are looking for a Field Service Technician to provide commissioning, troubleshooting, and support for Copeland equipment. The role is based in Cudahy, WI but will travel extensively in the United States and Canada. Responsibilities Carry out commissioning, start‑up and troubleshooting of Vilter industrial refrigeration compressors and natural gas compressors equipment mainly in the United States with opportunities to work globally. Coordinate and assist Copeland subcontractors with preventative maintenance and warranty work. Perform technical troubleshooting and problem resolution for customers, with support from Copeland and Vilter Engineering, Parts, and Service personnel. Conduct/participate in technical training for Copeland and Vilter equipment. Work with and assist the Sales and Business Development teams where possible. Participate in joint sales calls with other Copeland team members when needed. Become a trusted advisor for customer technical inquiries. Required Education, Experience & Skills Certificate of qualification EPA 608 Universal Certification or equivalent. Minimum 5 years’ experience with Industrial Refrigeration. Minimum 5 years’ work/field experience. Knowledge/experience with HVACR controls. Microsoft Office proficiency as applicable for preparing service reports, scheduling appointments, expense reports, etc. Must be able to freely travel between U.S. and Canada. Must be able to lift 70 lbs. (31.8 kg). Legal authorization to work in the United States – Sponsorship will not be provided for this position. Preferred Education, Experience & Skills Bachelor’s degree in mechanical engineering (or closely related discipline) preferred. Working knowledge of industrial compressors for refrigeration and/or gas applications. Working knowledge of Copeland screw and reciprocating technologies is an asset. Working knowledge of NH3 and Natural Gas is an asset. Working knowledge of CO2 systems is an asset. Working knowledge of discrete electronic controllers is an asset. Working knowledge of voltages from 4‑20 mA up to 4140 Volt. Remote Work Arrangement & Travel This role is fully remote but requires travel to Copeland sites 80% of the time, including weekends and evenings. Must have a valid driver’s license. Compensation Base salary of $85,000‑$120,000+ annually, commensurate with experience. Benefits We offer medical, dental, vision, 401(k), and other benefits, as well as paid parental leave, vacation and holiday leave. Employment Eligibility Legal authorization to work in the United States. Sponsorship will not be provided. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: View email address on click.appcast.io #J-18808-Ljbffr Copeland