Manager - Emergency Psychiatric Access Team

RN Manager - Psych Inpatient

A Brief Overview: Responsible for personnel, operations, quality, and fiscal management of the Service Line Emergency Access Team (EPAT). EPAT services all entities of the UH System in providing evaluation & disposition for all psychiatry patients in Emergency Departments and Inpatient Hospitals. The scope of services provided include in-person evaluation, tele-evaluation, patient disposition, clinician consultation, resource line, and code violet (CV) team (CV at CMC only).

What You Will Do:

• Leads the planning, implementation and evaluation of the patient care service to meet the needs and goals of the UH System, with focus on safe patient care & efficient ED throughput.
• Collaborates with the Medical and Nursing Leadership at UH entities to oversee the quality program and provision of care to patients using evidence based practice and research.
• Promotes an environment that supports family centered Relationship Based Care reflective of the patient population, promotes professional and collegial partnership with UH Entities & community providers.
• Builds and retains a talented and inspired workforce by developing, engaging and empowering personnel to fulfill their potential and the UH vision.
• Collaborates as an integrated team by sharing information, best practices and results openly through practice in a Shared Governance model.
• Contributes to and facilitates strategic program growth, development and organizational change.
• Accountable and responsible to the achievement of organizational and financial goals to accomplish University Hospitals Mission, Vision and Values.
• Achieves quality outcomes through the utilization of a performance improvement process and accountable to each entity for quality metrics.
• Responsible for self-development and supports a learning environment.
• Demonstrates progressive leadership and effective management.
• Collaborates with the interdisciplinary teams at all UH entities to oversee the quality program and provision of care to patients using evidence based practice and research.
• Accountable for ensuring regulatory standards are achieved in care for this patient population regardless of location.
• Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications:

• Education (BSN) Bachelor's Degree in Nursing (Required) or Master's Degree in pertinent field (Required) (MSN) Master's Degree in Nursing (Preferred)
• Work Experience 5+ years progressive clinical experience (Required) 2+ years Supervisory or management experience (Preferred)
• Knowledge, Skills, & Abilities Demonstrates the ability to facilitate change, excellent communication and organizational skills (Required proficiency) Demonstrates skills in human relations, human & material resource management (Required proficiency) Evidence of ability to provide exceptional clinical and administrative leadership (Required proficiency) Knowledge of current technology and equipment to meet patient needs and prescribed psychiatric therapies (Required proficiency) PC and computer applications (Required proficiency) Ability to coordinate operational activities and supervise staff. (Required proficiency) Excellent verbal and written communication skills (Required proficiency) Proven time management and organizational skills (Required proficiency) Proven skills in collaboration (Required proficiency) Demonstrated ability to apply concepts, utilizes sound judgment, and work independently with in a framework of guidelines. (Required proficiency)
• Licenses and Certifications Licensed Independent Social Worker Supervisor (LISW-S) (Required Upon Hire) or Licensed Professional Clinical Counselor (LPCC) with Supervision (LPCC-S) (Required Upon Hire) or Registered Nurse (RN), Ohio and/or Multi State Compact License (Required Upon Hire) and Certification in specialty (Required within 1 Year)

Physical Demands:

• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Rarely up to 20 lbs
• Carrying Rarely up to 20 lbs
• Pushing Rarely up to 20 lbs
• Pulling Rarely up to 20 lbs
• Climbing Rarely up to 20 lbs
• Balancing Rarely
• Stooping Rarely
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Rarely
• Handling Occasionally
• Grasping Occasionally
• Feeling Rarely
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Frequently
• Eye/Hand/Foot Coordination Frequently

Travel Requirements 10%

Primary Location: United States-Ohio-Cleveland

Work Locations: 11100 Euclid Avenue Cleveland 44106

Job: Management Clinical

Organization: Adult_Acute_Care_UHC

Schedule: Full-time

Employee Status: Regular-ShiftDays

Job Type: Standard

Job Level: Professional

Travel: Yes, 15 % of the Time

Remote Work: No