Production Assistant Manager New Horizons Thrift Store

Overview Help Create Life Change Through Second Chances At New Horizons Thrift Stores, our cause is to help create life change through second chances—one purchase, one life at a time. This role supports the mission by providing steady, hands-on leadership across the production floor. The Production Assistant Manager focuses on the daily health of production by keeping workflow moving, teams supported, and priorities clear throughout each shift. The role works closely with Department Leads and serves as the primary production point of contact for Dispatch, ensuring production readiness and constraints are clearly communicated. In addition to operational leadership, the Production Assistant Manager serves as a ministry team member of New Horizons Ministries and plays an active role in shaping and sustaining a Christ-centered, values-driven culture within the Production Center. Additional tasks may be assigned as needed, with consideration given to current workload and responsibilities. Key Areas of Responsibility Provide day-to-day leadership across the production floor to maintain consistent workflow. Oversee production operations across Household, Clothing, Linens, Shoes, Jewelry & Accessories, and Books Set daily and shift priorities based on volume, staffing, and operational needs Adjust labor between departments to support production flow Monitor workflow and respond to bottlenecks, staffing gaps, or volume changes Support Department Leads in maintaining productivity and quality standards Manage breaks and ensure proper coverage throughout the shift Open and close production shifts when applicable Communicate expectations clearly throughout the day Production Coordination with Dispatch Support smooth logistics execution through clear communication and production readiness. Serve as the production point of contact for Dispatch during the shift Communicate production readiness, staging status, and capacity constraints Communicate timing impacts when production flow changes Coordinate internally so loads are staged and ready within planned windows Translate dispatch updates into production priorities as needed Load Staging and Warehouse Support Ensure product and materials are staged and organized to support production flow. Maintain clear staging areas for outbound product, recycling, and transfers Ensure bins, pallets, and warehouse materials are available to support production Maintain organized storage areas to reduce downtime and confusion Communicate space or capacity constraints to the Production Center Manager Recycling and Waste Readiness Maintain on-site readiness of recycling and waste operations. Monitor recycling output and ensure loads are staged and ready Ensure load paperwork is accurate and available at pickup Track electronics recycling volume and communicate readiness for scheduling Monitor dumpsters and waste areas for cleanliness, safety, and capacity Ensure dumpsters and metal bins are compacted and ready for swap Equipment, Inventory, and Facility Support Maintain readiness of equipment, supplies, and facilities needed for production. Monitor inventory of production and warehouse supplies Ensure forklifts and production equipment are available and operational Identify maintenance needs and communicate them appropriately Support minor facility needs and escalate larger repairs Monitor fuel levels and communicate when refills are needed Team Support, Safety, and Ministry Culture Support people while maintaining safety, standards, and ministry alignment. Support Department Leads and team members during daily operations Coordinate forklift training and certification for new team members Address safety concerns and operational issues as they arise Reinforce safety procedures and workplace standards Model New Horizons values through professionalism, respect, and service Participate in staff meetings, trainings, and spiritual development activities Physical Conditions Work is performed indoors and outdoors in a fast-paced production environment Exposure to dust, cleaning supplies, changing temperatures, and used goods is common Physical Demands Frequent standing, walking, bending, reaching, lifting, and repetitive movements Ability to lift up to 25 pounds regularly and up to 50 pounds occasionally, with or without assistance Work Schedule Monday through Friday: 7:00 AM to 4:00 PM Occasional evening and weekend shifts may be required Availability is required before or after major holidays to support production volume and operational needs New Horizons Thrift Store Production is closed on the following days each year: New Year’s Day; Good Friday; Thanksgiving Day; Christmas Eve; Christmas Day Desired Skills & Qualifications Basic Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Reading Comprehension - Understanding written sentences and paragraphs in work-related documents. Speaking - Talking to others to convey information effectively. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Social Skills Coordination - Adjusting actions in relation to others' actions. Service Orientation - Actively looking for ways to help people. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Resource Management Skills Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. Time Management - Managing one's own time and the time of others. Desktop Computer Skills Spreadsheets- Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs. Navigation- Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest. Word Processing- Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents. Databases- Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information. Leadership Skills Lead Tasks- The ability to lead out with projects/tasks and consistently finish what they start. Lead People- Taking leadership seriously and leading by example. Effectively able to coordinate people for assignments. Experience/Training Required Previous experience in production, warehouse, or shift leadership roles is preferred but not required. Training will be provided as needed. This is a non-exempt full-time position. Overtime pay rate applies for time worked over 40 hours per week. Paid Medical Leave, MEC, and Life Insurance are included, optional health benefits include Vision, and HDHP. Paid vacation begins to accrue after 30 days. Compensation will be paid twice a month, on the 7th and 21st of each month. Additional information We encourage all staff to participate in community life, and volunteer opportunities may occasionally arise outside the scope of regular job responsibilities. Any participation in these activities is welcomed but considered voluntary and unpaid. Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job. The FEDC Quick Response Team is comprised of several local business people that know how to get projects started – bankers, lawyers, building officials, FEDC members and anyone else that might be able to represent the community and keep a prospect on track. The Quick Response Team can help a new or relocating business to find instant help for their business. #J-18808-Ljbffr