Logistics Dispatcher

Job Description

Job Description

We are seeking an organized and detail-oriented Logistics Dispatcher to coordinate transportation operations, monitor deliveries, and ensure efficient movement of goods. The ideal candidate will have strong communication skills, the ability to multitask in a fast-paced environment, and experience managing drivers, routes, and shipment schedules.
Key Responsibilities

• Schedule and dispatch drivers, vehicles, and equipment to meet customer delivery requirements.
• Monitor shipment progress and provide real-time updates to customers and management.
• Coordinate pickup and delivery schedules to maximize efficiency and reduce delays.
• Communicate with drivers regarding route changes, traffic conditions, and customer requirements.
• Track vehicles using GPS and transportation management systems.
• Maintain accurate dispatch records, driver logs, and transportation documentation.
• Resolve transportation issues, delays, and customer concerns promptly.
• Ensure compliance with DOT regulations, company policies, and safety standards.
• Collaborate with warehouse personnel, customers, and transportation partners to ensure smooth operations.
• Prepare reports on delivery performance, driver productivity, and operational metrics.

Qualifications

• High school diploma or equivalent; Associate’s degree preferred.
• Minimum 3+ years of experience in logistics, transportation, or dispatch operations.
• Knowledge of transportation management systems (TMS), GPS tracking, and dispatch software.
• Strong organizational and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work under pressure and manage multiple priorities simultaneously.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Knowledge of DOT regulations and transportation compliance requirements is preferred.

Required Skills

• Route planning and optimization
• Fleet coordination
• Shipment tracking and monitoring
• Customer service and communication
• Data entry and record keeping
• Time management and multitasking
• Problem-solving and decision-making

Preferred Qualifications

• Experience in freight, trucking, or supply chain operations.
• Familiarity with ELD systems and transportation compliance.
• Bilingual communication skills are a plus.

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Professional development opportunities

Experience Required: 3+ years in Logistics Dispatching or Transportation Coordination.

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