Party Host

Job Description

Job Description

• LocationJeff Rouse Swim and Sports Center, 1600 Mine Road, Stafford, VA, 22554, United States
• Base Pay                                                  $12.77/Hr
• Job CategoryJeff Rouse Swim & Sports Center
• IndustrySports, Entertainment, Party Venues, Birthdays, Special Events
• Employee TypePT Non-Exempt
• Manage OthersNo

JOB DESCRIPTION

The Birthday Party Host is responsible for safety and guest satisfaction during Jeff Rouse Swim and Sport Center parties. This part-time position reports directly to the Youth & Sports Director.  

• Prepare party room and lanes/gym/courts prior to the start of party with all necessary supplies (i.e.-sports equipment, plates, napkins, etc.)  

• Ensure party has been paid in full prior to the start of party  

• Communicate with the kitchen regarding food orders  

• Communicate effectively with parents regarding activities, as well as any preferred changes  

• Assist and communicate with fellow Youth Programming Staff  

• Lead activities while maintaining high energy, focus and attention of participants  

• Ensure the participants are actively engaged and are having fun  

• Deliver and serve food and beverages  

• Clean party room and playing surfaces in a timely manner  

• Knowledge of & respect for Jeff Rouse Swim and Sport Center Mission  

• Knowledge of the rules and regulations of JRSSC, including its Personnel Handbook, and abide by them  

• Perform other duties and responsibilities as needed, required, or assigned by the Youth & Sports Director and/or the General Manager  

This job has no supervisory responsibilities.  

To perform the job successfully, an individual should demonstrate the following competencies:  

• Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; strives to continuously build knowledge and skills; shares expertise with others.  

• Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.  

• Problem Solving - Identifies and resolves problems in a timely manner, works well in group problem solving situations; uses reason even when dealing with emotional topics.  

• Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.  

• Communications - Expresses ideas and thoughts verbally; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.  

• Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.  

• Managing Customer Focus - Promotes customer focus; monitors customer satisfaction.  

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.  

• Teamwork - Balances team and individual res