Specialty Pharmacy Liaison - Pharmacy Technician - Hybrid

Specialty Pharmacy Liaison - Pharmacy Technician - Hybrid

Worcester, MA

Specialty Pharmacy Liaison (Pharmacy Technician)

Hybrid | MondayFriday | Outpatient Clinic Setting

Make a Difference in Patients' Lives Every Day

Are you a compassionate, collaborative, and motivated Pharmacy Technician looking for a rewarding career in specialty pharmacy? If you're passionate about patient care, medication access, and helping people navigate complex therapies, we'd love to meet you.

At Shields Health Solutions, we're redefining the future of specialty pharmacy services by partnering with leading health systems to deliver exceptional patient outcomes. As we continue to grow, we're seeking talented Specialty Pharmacy Liaisons (Pharmacy Technicians) who thrive in a fast-paced, patient-centered healthcare environment.

Join a diverse and inclusive workplace where your ideas are valued, teamwork is celebrated, and your work directly impacts patients' health and well-being.

Why Join Shields?

We offer a competitive compensation and benefits package designed to support your career, health, and future:

Competitive salary + bonus incentives MondayFriday schedule (No weekends!) 4 weeks PTO + 10 paid holidays 401(k) with company match Day 1 medical, dental, and vision coverage Career advancement opportunities within a rapidly growing healthcare organization Collaborative and supportive team culture

Your Impact: Specialty Pharmacy Liaison

As a Specialty Pharmacy Liaison, you will serve as a primary point of contact for patients throughout their treatment journey, ensuring a seamless and supportive specialty pharmacy experience.

Key Responsibilities

Deliver high-touch patient support, managing each patient's journey from onboarding through refills

Coordinate timely medication deliveries and manage refill schedules

Proactively address insurance, prior authorization, financial assistance, and copay challenges

Monitor and promote medication adherence to support positive patient outcomes

Collaborate closely with clinical pharmacists, providers, and clinic staff to quickly resolve issues

Serve as a trusted patient advocate and resource for individuals navigating complex specialty therapies

What We're Looking For

Required Qualifications

Active Pharmacy Technician registration in the state of employment

25 years of Pharmacy Technician experience

High School Diploma or GED

Preferred Qualifications

CPhT Certification (highly valued)

58 years of Pharmacy Technician experience

Core Skills

Strong interpersonal, customer service, and communication skills

Ability to work independently and exercise sound judgment

Excellent organizational and administrative capabilities

Proficiency with Microsoft Office (Excel and Word) and the ability to quickly learn new systems

Detail-oriented with strong analytical skills and the ability to extract key information efficiently

Join Us

If you're looking for a meaningful career where you can:

Support patients through life-changing therapies Partner with top healthcare professionals Build your specialty pharmacy career with an innovative industry leader Make a measurable impact every day

Apply today and become part of something bigger at Shields Health Solutions.

Compensation & Equal Opportunity Statement

Shields Health Solutions is committed to pay transparency and equal employment opportunities.

An employee in this position can expect a salary between $50,000 and $60,000 annually, plus bonus opportunities pursuant to the terms of any applicable bonus plan. Actual compensation will be determined based on experience, seniority, geographic location, and other factors permitted by law.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.