Assistant Manager

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Position BigFoot Java Assistant Barista Manager Location 176th BigFoot Java Job Summary BigFoot Java Assistant Barista Managers main responsibility is as a Barista and secondary. You will perform routine location and machine maintenance. Responsibilities Perform all duties and responsibilities of a Barista. Perform all daily, weekly and monthly equipment maintenance duties. Help ensure BFJ successfully increases sales and hits sales targets and labor targets. Provide leadership for the baristas through leading by example and providing training as needed. Follow set building, health and BFJ culture standards; always remaining compliant in all areas. Create a platform for involving and inspiring all employees to succeed in everything they do. Ensure that your BFJ has the right people doing the right things in the right way to deliver a legendary experience for every customer. Help oversee and be responsible for all the employees at your BFJ: training, coaching, etc. Ensure your BFJ is prepared to serve customers each day and meets all quality standards. Present oneself in a professional manner, be in proper dress attire and wear the approved uniform. Maintain good business practices as outlined by management. Lead, inspire, and develop each member of the crew to achieve our mission. Maintain staff by helping to train employees. Continuously train employees on drinks preparation and proper use of coffee equipment. Maintain a clean, well‑stocked and orderly work environment. Communicate with your District Manager and/or Operations Manager and assist in identifying and remedying problems and store maintenance issues. Attend all mandatory meetings. Know your resources and adhere to all company policies and procedures as laid out in the Employee Handbook. Enforce food safety regulations. Ensure a safe, secure, and legal work environment. Enforce local, state, and federal labor and employment laws. Help manage scheduling, shifts, time‑off and coverage (Managers and Asst. Managers must be available to cover any shift per business needs or if staff cannot cover). Communicate job and performance expectations. Maintain quality service by enforcing quality and customer service standards along with quick service expectations. Escalate customer complaints to the District Manager to resolve if not able to resolve the complaint. Be available for on‑call issues outside of normal scheduled shift hours. Work a rotating schedule to see all employees for training and to improve customer experiences. Perform other related duties as assigned. Qualifications High School Diploma or GED. Certified Food Protection Manager Certification (can schedule and receive once hired). 5 years customer service experience required. 2 years of Barista experience required. Experience in JIT inventory management. Ability to lead a team. Availability to work around peak hours, including nights, early mornings, weekends, and holidays, along with a rotating schedule to ensure all employees are properly trained and provide a legendary experience to each customer. Training and willingness to continue learning about food and beverage preparation. Exceptional listening and communication skills. Ability to walk, bend, and stand for extended periods. Commitment to customer satisfaction and service excellence. Willingness to work as part of a high‑energy, efficient team in a fast‑paced environment. Ability to read and speak English proficiently. Strong ability to multi‑task. Strong basic mathematical skills. Ability to problem solve quickly. Ability to follow directions. Physical Requirements Ability to stand for 8 hours or more per shift. Repetitive motions. Ability to bend, stoop or kneel as needed. Must be able to lift up to 30 pounds at times. Ability to stand/walk for long periods of time. Use of hand dexterity for writing, grabbing, pulling, twisting, shaking. Cleaning and restocking work areas, emptying trash, and sanitizing equipment and utensils. Exposure to semi‑loud noises due to proximity to operating roads, drive‑through lanes at stores, and equipment sounds. Job and Benefit Information 90‑day probationary period. 90‑day probationary review to go over your performance. Two‑week training period at multiple locations. Full‑time position requiring 35 hours or more per week. You will be required to attend occasional meetings at the corporate office. Pacific WA 98047. Hourly wage range of $18.15‑$20.00 (eligibility for tips while being an active Barista only). PTO accrued at .025 per hour (averages about 40 hrs. per year). 401(k) eligibility after 120 days (if offered at that location). Medical eligibility after 90 days (Employer 60/Employee 40, if offered at that location). Free Coffee Beverages while on shift. #J-18808-Ljbffr bigfoot java