Interface / Integration Analyst

Job Description

Job Description

Job Title: Interface / Integration Analyst

Location: Phoenix, Arizona (Hybrid / Onsite)

Rate: $48 – $60/ Hour

Type: Contract to Hire

Our client is seeking an Interface / Integration Analyst to serve as a critical link between business stakeholders, government agencies, and software development teams. This individual will be responsible for analyzing, documenting, and coordinating complex system interfaces that support mission-critical public services.

The ideal candidate combines strong business analysis skills with a solid understanding of systems integration, data exchange methods, and technical requirements gathering. This role will play a key part in ensuring that information flows accurately, securely, and efficiently between numerous internal and external systems.

Responsibilities

• Develop and maintain a comprehensive inventory of system interfaces and integrations.
• Gather, analyze, and document business and technical requirements for new and existing interfaces.
• Create detailed interface specifications, process flows, user stories, and supporting documentation.
• Collaborate with business stakeholders, external agencies, and software development teams to define integration requirements.
• Evaluate and recommend appropriate integration approaches, including APIs, web services, FTP/SFTP, batch processing, and real-time messaging.
• Facilitate discussions between technical and non-technical stakeholders to ensure alignment and understanding.
• Assist with integration testing, validation, troubleshooting, and issue resolution.
• Document data mappings, business rules, workflows, and interface dependencies.
• Support ongoing modernization and integration initiatives across multiple systems and agencies.

Examples of Supported Integrations

This role will help coordinate and document interfaces supporting a variety of business-critical functions, including:

• Real-time driver's license and driving record inquiries by law enforcement agencies.
• Data exchanges with government agencies providing status updates that impact licensing eligibility.
• Real-time driving record verification services used by commercial organizations.
• Compliance and monitoring integrations involving ignition interlock devices and related reporting systems.
• Driving record and violation reporting interfaces utilized by insurance providers and other authorized entities.

Qualifications

• Experience as a Business Analyst, Systems Analyst, Integration Analyst, Technical Analyst, or similar role.
• Demonstrated experience gathering requirements and translating business needs into detailed technical documentation.
• Experience writing user stories, functional requirements, process flows, and interface specifications.
• Working knowledge of system integration concepts and data exchange methodologies.
• Familiarity with APIs, REST services, FTP/SFTP, web services, XML, JSON, and related integration technologies.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to effectively interact with technical teams, business stakeholders, and external agencies.

Preferred Qualifications

• Experience supporting government, transportation, licensing, or highly regulated environments.
• Understanding of real-time transaction processing and large-scale data exchange ecosystems.
• Experience participating in system modernization or digital transformation initiatives.