Service Desk Manager - ITSM & ServiceNow Leader (Hybrid)
National Hockey League
The National Hockey League (NHL) is seeking a Service Desk Manager to lead daily operations, set technical direction, and drive continuous improvement of the Service Desk. You will own incident, request, and problem management, leverage ServiceNow and automation, and mentor a skilled team to enhance end-user experiences across enterprise environments. This role focuses on adopting ITIL-based practices, driving proactive service delivery, and aligning with security standards. #J-18808-Ljbffr National Hockey League
Vacancy posted 3 days ago
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