Per Diem - Customer Service Specialist - Urgent Care

Middletown, NY 10940, USA Job Description Our dedicated front line staff are out in the field making it happen on a daily basis. Our administration staff play a key role in supporting our frontline staff by giving them the resources and tools they need to be successful. Whether Finance, HR, IT, or Quality Assurance is your game, you’ll be supporting our agency to be able to provide the best programs and services possible. You’ll get to work in a supportive, creative culture with many benefits. Location : Middletown, NY (Union/Grand locations) Rate of pay : $22.00 per hour Primary Functions Be customer focused, able to multi‑task in a high volume community counseling center Answer phones, take messages, and schedule client appointments Set up charts, file, archive, purge charts, and bill for medical service visits Register new clients for services Perform other duties as assigned Additional Functional / Organizational Support Assignments may be determined at a future date Qualifications and Attributes Have computer skills and experience Possess excellent communication, customer service, and organizational skills Bilingual English and Spanish speaking a plus Excellent communication skills and the ability to multi‑task Education and Experience Have a minimum 1 year in a clerical support role Experience working with electronic health records Physical Characteristics These physical demands are representative of the physical requirements necessary for an employee to perform the job’s essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case. Must be capable to sit or stand in front of a computer for long periods of time Must be capable to move throughout work day (and follow individuals throughout the community) #J-18808-Ljbffr Access, Inc.